Sales Administrator / Internal Account Manager Location: Normanton (Fully Office-Based)
Contract: Fixed Term – 12 Months
Hours: Full-TimeI am working with a client who is seeking a Sales Administrator / Internal Account Manager to join their team for a 12‑month maternity cover. This is a busy and varied office‑based role, supporting the team to ensure a smooth and efficient experience for customers.
Key ResponsibilitiesIn this role, you will handle a broad range of administrative and customer-focused tasks, including:
1. Being the first point of contact on the Customer Service phone line
2. Managing telephone and email enquiries professionally and promptly
3. Taking, processing, and importing stock orders
4. Sending pre‑production samples and approving samples with external suppliers
5. Sending smart forms and order confirmations to customers
6. Following up on open orders and keeping customers updated on progress
7. Assisting the Sales team with projects and day‑to‑day support
8. Maintaining accurate records and updating the Capsule CRM system with new opportunities
9. Liaising confidently with colleagues across different departments and with external partners
10. Supporting general administrative duties as required
11. Taking responsibility for personal health and safety in the workplace
Skills & Experience RequiredWe’re looking for someone who can bring:
12. Strong customer focus and a positive, solution‑driven mindset
13. Excellent attention to detail and accuracy
14. Confident written and verbalmunication skills
15. Proven organisational skills with the ability to multitask effectively
16. Ability to work well under pressure in a fast‑paced environment
17. Experience liaising with internal and external stakeholders
18. Goodputer literacy (Microsoft Office; CRM experience beneficial)
19. A professional, friendly approach and strong team ethic