Think Specialist Recruitment are delighted to be working with a new client based within the Watford area. This company are a successful, growing business, searching for a Customer Service Administrator to join their growing team. This position will be working as part of a small and friendly team environment, suited to a candidate that is keen and willing to learn, a great team player, as well as someone who is happy to be fully office based.
Working hours - Monday - Friday - 8:30am - 5pm with 1 hour for lunch Salary - £25,000 - £27,500 Watford based office, candidates must be within a reasonable distance.
Responsibilities
* Acting as first point of contact for customers over the phone and via email
* Providing support to customers in relation to their orders, processing their orders or supporting with returns
* Processing exchanges or refunds for customers as required
* Providing administrative support within the office as required
* Working closely with other internal departments including marketing and warehouse
* Liaising with couriers when necessary, resolving queries within a timely manner
* Working well as part of a good team environment
Qualifications
* Previous customer service experience
* Strong communication skills internally and externally
* Willing and can-do attitude
* Strong organisational skills
* High level of attention to detail
* Great team player
* Happy to be office based
Looking for the next step in your career?
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