What’s the role?
As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.
About You
* An excellent team player, with the ability to work across all disciplines.
* Excellent communication and presentation skills, with the ability to communicate technical value into business value.
* Previous 3–5 years of experience with observability or application performance management technologies and techniques.
* Ability to troubleshoot technical issues to produce a working outcome and manage this process.
* Ability to manage a number of projects simultaneously, work with a number of different sales people, and support other SEs where needed.
* Must have a strong desire to grow professionally, adapt to an ever-changing environment, and be coachable.
* Must be able to travel up to 30% of the time.
Responsibilities
* Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
* Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
* Participate in proof‑of‑concept creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities directly or through channel partners for multiple POCs.
* Present Dynatrace’s vision to customers’ C‑suite executives.
* Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
* Deliver on‑stage demonstrations and provide insight and context to customers during key marketing events.
* Gather, qualify, and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet market needs.
* Support internal sales and partner teams, acting as a trusted advisor and technical coach.
* Position might be filled at a higher level based on candidate experience.
What Will Help You Succeed
Minimum Requirements
* Bachelor’s degree in Computer Science or equivalent education or experience required.
* 3 years of experience within the observability space.
Preferred Requirements
* Experience with web technologies such as HTML, CSS, and JavaScript.
* Experience with programming/scripting side technologies such as Java, .NET, PHP, Go, Node.js and databases.
* Advanced knowledge of Operating Systems (OS) including Windows and Linux.
* Experience with DevOps or Site Reliability Engineering practices and knowledge of cloud platforms such as AWS, Azure, or GCP.
* Experience with modern technologies like containers, Kubernetes/OpenShift, Serverless functions, and CI/CD pipelines.
* Experience with automation tools such as Ansible, Puppet, Terraform, etc.
Why you will love being a Dynatracer
* Dynatrace is a leader in unified observability and security.
* We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
* Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
* The Dynatrace platform uses cutting‑edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
* Over 50% of the Fortune 100 companies are current customers of Dynatrace.
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