Location: Worcester City Centre
Salary: Negotiable dependent on experience
Type: Full-Time / Permanent (would consider part-time)
Hours: Monday to Friday 9am-5pm.
About the Role:
We are seeking an experienced Commercial Account Handler. You will play a crucial role in managing and developing a portfolio of commercial clients, providing professional advice and delivering personal service.
Key Responsibilities:
* Manage a portfolio of existing commercial insurance clients across industries.
* Provide expert advice on a wide range of commercial insurance products.
* Handle renewals, mid-term adjustments, and assist with new business quotations.
* Liaise with insurers to obtain competitive terms and ensure suitable cover is arranged.
* Prepare and issue accurate and timely policy documentation.
* Maintain accurate records.
* Support Account Executives with technical and administrative assistance.
* Ensure compliance with FCA regulations and company procedures at all times.
* Proactively identify opportunities for cross-selling or up-selling insurance products.
* Build strong, long-lasting client relationships based on trust and service excellence.
Requirements:
* Minimum 2 years’ experience as a Commercial Account Handler
* Strong knowledge of the UK commercial insurance market and a broad range of commercial products.
* Excellent communication, negotiation, and interpersonal skills.
* Ability to manage workloads effectively and meet tight deadlines.
* High attention to detail and accuracy in documentation and system input.
* Familiarity with Acturis is highly desirable, but not essential for the right person.
* Cert CII qualified (or working towards) is preferred but not essential
What We Offer:
* Competitive salary based on experience.
* Support for professional qualifications (CII).
* Generous holiday allowance + bank holidays.
* Full staff benefits package including generous pension contribution scheme
* Friendly and supportive team environment.
If you’re a motivated Commercial Account Handler looking for a role in a dynamic and growing brokerage, we’d love to hear from you.
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