Global Head of End User Computing
Referment Limited, London, United Kingdom
We are seeking a highly skilled and experienced Global Head of End User Computing to oversee a global technology function at an established multi-strategy hedge fund. This role offers an exciting opportunity to join a growing fund expanding into new asset classes and leveraging modern technologies.
Key Responsibilities:
* Lead and manage a global team providing technical support across the organization, including C-level executives, portfolio managers, and traders.
* Oversee daily operations of desktop engineering and service desk functions.
* Provide technical expertise for trade floor-related incidents and technologies.
* Drive essential IT support functions critical to the fund’s success.
Key Requirements:
* Degree in Information Technology, Computer Science, or a related field.
* 10+ years of experience in desktop/end-user support, preferably in a trade floor environment (buy-side experience preferred).
* At least 5 years of experience managing global support teams.
* Strong technical background in desktop/IT support, including trading systems, networking, and troubleshooting.
* Proficiency with service management frameworks such as Jira or ServiceNow.
What They Offer:
* Competitive compensation and benefits.
* Opportunity to work with a growing hedge fund entering new asset classes and adopting modern technologies.
* Becoming a key member of the technology leadership team, influencing IT support and critical projects.
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