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Manufacturing project manager

Stoke-on-Trent
HL Display UK - The better shopping experience
Project manager
Posted: 6 June
Offer description

You might not know it, but every time you go grocery shopping, chances are you are using at least one of HL’s products.


HL is a global leader in in-store merchandising and communication, helping customers to create a better shopping experience around the world. Founded in 1954, HL today is present in more than 70 countries and solutions can be found in 330,000 stores, supporting customers to grow sales, inspire shoppers, drive automation, and reduce waste.


We have a passion and a strong track record of developing our people within their roles, and through exposure to the different markets and functions across our business.


About the Role

We are looking for an experienced and proactive Factory Project Manager to lead and coordinate key operational functions within the factory, including Customer Service, Production Planning, ERP Coordination, and Artwork workstreams.


The Harlow site is a highly vertically integrated manufacturing facility encompassing a broad range of production capabilities, including metal fabrication, injection moulding, CNC machining, digital printing, and assembly operations, enabling the delivery of complex bespoke solutions tailored to customer requirements.


The successful candidate will coordinate customer projects from order receipt through to shipment, ensuring all technical, logistical, and production requirements are accurately prepared and communicated. This includes specification review, ERP preparation, production planning, artwork coordination, delivery schedules, first-off approvals, production kick-off, and close monitoring of execution to ensure orders are delivered on time and in full.


Working cross-functionally with Commercial, Engineering, Estimating, Production, and Despatch teams, the Manufacturing Project Manager will play a key role in ensuring efficient operational flow, effective project execution, and excellent customer responsiveness.


Key Responsibilities

* Lead and coordinate a multifunctional team across Customer Service, Production Planning, ERP Coordination, and Artwork.
* Coordinate customer projects from order receipt through to final shipment
* Compile and manage job specifications, delivery schedules, and special customer requests
* Ensure accurate ERP item preparation, Manufacturing Order creation, and production planning
* Support review and approval of first-off samples and production kick-off activities
* Monitor project execution to ensure quality, timing, and customer requirements are achieved
* Ensure customer orders are delivered on time and in full
* Drive continuous improvement across customer service, ERP, planning, and operational processes


What We Are Looking For

Essential Skills & Experience

* Previous experience in project management, production planning, or operational leadership within a manufacturing environment
* Good understanding of manufacturing processes, ERP systems, and customer order management
* Strong organisational, communication, leadership, and problem-solving skills
* Data-driven approach with the ability to analyse operational information and drive continuous improvement
* Ability to coordinate multiple priorities and cross-functional activities in a fast-paced environment
* Customer-focused, proactive, flexible, and team-oriented approach

Desirable

* Strong IT and systems skills, including the ability to work with ERP queries and knowledge of SQL or similar database/reporting tools
* Advanced Excel and data reporting skills with the ability to analyse and interpret operational information
* Experience working with one or more of the manufacturing processes utilised within our facility
* Engagement in Lean, continuous improvement, or operational efficiency initiatives


What We Offer

* Opportunity to work within an international manufacturing business
* Supportive and collaborative working environment
* Varied and engaging management role
* Opportunities for professional development


Want to know a little more about us?

HL Display has its headquarters in Stockholm, Sweden.


We have sales offices in 23 countries, covering 39 markets, and distribution partners covering the remaining markets globally.


Our production facilities are located in Sweden, Poland, UK, Germany and China and handle a variety of industrial processes, including plastics and metal fabrication, printing and assembly.


Our three key customer segments are retail food, branded goods suppliers and non-food retail.


We are deeply committed to our behaviours:

* taking ownership;
* acting with speed; and
* working as one team


With these values, and our great people, we are proud to be on track to delivering on our ambitious growth plans.


The company has over 1,400 employees and net sales of 3,000 MSEK. HL is a wholly owned subsidiary of the listed Swedish Business Group Ratos.


If you are an organised and driven operational leader who enjoys coordinating projects, managing teams, and delivering excellent customer service within a manufacturing environment, we would like to hear from you.

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