PURPOSE OF THE POSITIONSupport the Maintenance Manager in ensuring Tekapo Springs & Tekapo Stargazing property and assets are maintained, monitored, operational, and safe. Use your expertise to assist with preventative, corrective, and reactive maintenance, and diagnose and troubleshoot issues across the facility. Provide supervision to the maintenance team and act as the Maintenance Manager's 2IC during rostered days off. Ensure staff and contractor induction and training comply with NOPs.
VALUES
Nothing is a problem – We meet every need with simplicity and flexibility.
Excellence & Reputation – We strive to be the best, creating lasting memories.
Take Pride, Have Fun – Love what you do and look after our team while having fun.
Be Safe, Be Sustainable – Commit to safety, wellbeing, and sustainable operations.
KEY ACCOUNTABILITIES
Assist with rosters and ensure alignment with budgets and business needs.
Lead by example, embodying Tekapo Springs values.
Supervise maintenance staff and contractors to meet operational standards.
Provide consistent feedback to the team.
Identify training needs and ensure staff are compliant with H&S, NOP, and other protocols.
Support the Maintenance Manager in developing and updating operational policies and procedures.
Keep maintenance records up to date.
Recommend changes when policies are outdated or ineffective.
Train staff to understand and follow procedures and best practices.
Plant and Property Management
Help ensure assets are clean, functional, and compliant with health and safety standards.
Supervise preventative maintenance tasks and minimize impact on operations.
Help design and implement efficient maintenance programmes.
Support efficiency, waste reduction, and environmental goals.
Ensure computerized systems are functional and current.
Equipment, Machinery & Vehicles
Contribute to a comprehensive maintenance plan for equipment, machinery, and vehicles.
Assist with vendor and contractor coordination for upgrades and purchases.
Maintain detailed records of maintenance projects.
Support asset inventory, replacement, and upgrade programmes.
Help maximize equipment and vehicle availability.
Other
Carry out additional duties as needed to support the business.
Always act in the company’s best interest.
HEALTH & SAFETY
Model safe behavior and follow all health and safety policies.
Uphold the Health and Safety at Work Act 2015 and related regulations.
Ensure property, equipment, and plant meet workplace safety standards.
Ensure contractor compliance with H&S standards.
Contribute to accurate risk and hazard records.
Ensure hazard identification processes are followed.
Help maintain security, chemical safety, gas, and fire systems.
Support health and safety training for all operational staff.
KEY RELATIONSHIPS
External
Suppliers – Source equipment and materials for improvements and operations.
Contractors – Ensure task completion and H&S compliance.
Internal
General Manager – Communicate operational updates and future plans.
Finance – Ensure purchases align with budgets and categories.
Activities Team – Coordinate maintenance to minimize disruption.
Maintenance Manager – Align on procedures and operational success.
KNOWLEDGE & SKILLS
3+ years of supervisory experience in a relevant environment.
Skilled in training and developing staff.
Experienced with tools and equipment.
Capable of operating various vehicles.
Background in the tourism industry.
Knowledge of pool facility operations.
Experience with refrigeration plants.
PERSONAL ATTRIBUTES
Professionalism, integrity, and loyalty.
Enthusiasm, drive, and energy.
Strong technical aptitude and willingness to learn.
Aligned with Tekapo Springs’ values and vision.
Adaptability and openness to innovation.
Commitment to personal and professional growth.
Apply online for this role or contact Shipra (HR Administrator) for more information.
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