An experienced Claims Handler is required to join an established, reputable Loss Adjusters due to growth and expansion.
Key Responsibilities
* Provide a first class customer service to customers, clients and colleagues, ensuring that all claims are pro-actively managed to conclusion ensuring client specific service level criteria is met.
* You will also act as a point of contact for client/customer queries and owning issues through to their satisfactory conclusion
About You
* Experienced in handling Insurance property claims from cradle to grave
* Experienced in being able to understand various Insurer Policy wordings to establish validity
* Excellent communication skills verbal and written
* Good time management/organisation skills with diary management experience
* Be able to work in a pressured environment handling volume calls whilst having the ability to remain calm and provide a quality claims journey experience
* IT literate and the ability to utilise multiple systems
* Be able to travel to the local office for training/induction or as and when required for team meetings etc.
* Industry qualifications i.e. Cert CII or Cert CILA or willing to work towards (desirable)
Hours are Monday to Friday - 35 hours per week. The role can be remote with the requirement to attend the local office for training/induction/team meetings.
Salary & Benefits
* Annual basic salary up to £30,000 per annum
* Contributory pension
* Performance related bonus
* Flexi benefits
* Voluntary benefits schemes
* Birthday holiday
* Share purchase scheme
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