Purpose of the Job
To support the Sanctuary Manager and other Sanctuary Coordinators staffing the Crisis Alternative locations across West Essex, coordinating the shifts and supporting a team of Sanctuary Support Workers. To provide brief interventions to individuals experiencing mental health crises.
The Service
The objectives of the West Essex Sanctuary Service:
* To improve the mental wellbeing of people experiencing mental health crisis in West Essex.
* To increase early access to help for people experiencing mental health crisis by providing a clear and effective pathway to services provided.
* To contribute to an improvement in individual mental wellbeing.
* To remain a source of independent support for all clients.
* To reduce the use of police, ambulance and statutory mental health services for people experiencing crisis.
* To contribute to the effective delivery of the Urgent and Emergency Care Pathway in partnership with Essex Partnership University NHS Trust.
Key Responsibilities:
Please note that this role outline serves to provide an illustrative example of the duties and responsibilities you may be expected to undertake during the course of your normal duties. It is not an exhaustive list and you will therefore be required to undertake other responsibilities and duties that are considered to be commensurate with the role.
* To support a small number of people requiring practical and emotional support in a supportive safe environment as an alternative to hospital admission.
* To welcome people referred to the service and address immediate presenting issues.
* To support service users to develop emotional management, personal and life skills to enable them to grow in self-confidence and attain greater independence.
* To develop links and good relationships with a range of external agencies including accommodation providers, health services, police, housing, debt advice, drug and alcohol services etc.
* To ensure the safety of service users.
* To work effectively with other members of the team and supportively with other co-workers when on shift.
* To carry out supervisory responsibilities for the on-duty Sanctuary Support Workers.
* To act with care, kindness and compassion at all times.
* Be a positive role model for members of the team.
* Be professional and act as an ambassador for Mind in West Essex in all contact with other agencies.
* Provide and collate data and reports as required for effective contract monitoring and impact measurement.
* Work in accordance with all Mind in West Essex policies, procedures, aims and objectives.
* Work in an equitable and inclusive manner at all times.
* Ensure compliance with legal, ethical and regulatory requirements.
* To develop your professional skills and undertake all opportunities for CPD.
* Observe all health and safety policies and procedures, and conduct risk assessments as required.
* Ensure that sensitive or personal information is not accessed, shared, disclosed to or discussed with anyone not entitled to access data.
* All information must be maintained within the Data Protection Act and GDPR guidelines.
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