The Community Relations Manager role at Brook House Care Home in Towcester, Northampton, is an exciting opportunity to drive growth and showcase the homes exceptional care services. The successful candidate will be a sales professional passionate about guiding families to the ideal care solutions for their loved ones. This is an opportunity to be part of an award-winning, forward-thinking team that is focused on delivering excellent customer experiences and achieving results.
Main duties of the job
The Community Relations Manager will be responsible for driving growth and showcasing the premium care services offered at Brook House Care Home. The role requires a sales‑oriented professional with a passion for delivering excellent customer experiences and the drive to achieve results. The successful candidate will work closely with the care home team, collaborate on strategic initiatives, and play a key role in the homes continued success and expansion.
About us
Aria Healthcare is a care provider that is dedicated to delivering high‑quality, compassionate care and creating a supportive environment for both residents and staff. The company is committed to transparency, excellence, and nurturing its colleagues to be the best version of themselves. Aria Healthcare offers flexible contracts, competitive pay, and opportunities for professional and personal development.
Job responsibilities
About the Home
* Brook House Care Home, Towcester, Northampton, NN12 6HR
* 53 Bedded Residential and Dementia Care Home
* CQC Rating - Good
* Rated 9.9 on Carehome.co.uk
About the Role
* Community Relations Manager
* Hours - Full Time working 5 days over 7 days
* Shift Times 9am-5pm will require evening work and some weekends
Are you Looking for a sales role with a challenger brand who are making a difference to people’s lives?
At Brook House, we offer more than just a job – we offer the chance to make a real difference in people’s lives while growing your career in an exciting, rewarding industry. Our care home is renowned for providing exceptional service, compassionate care, and an unbeatable community feel.
We’re seeking an energetic sales professional who aligns with our vision and is passionate about guiding families to the ideal care solutions for their loved ones. We need a motivated, people‑centric expert to drive growth and showcase our premium care home services.
Following great achievements in our current sales team we are heading into an exciting new stage of growth and development. We are going from strength to strength having already been awarded the prestigious accolade Care Group of the Year in our first year this is an opportunity not to be missed if you see yourself as part of an award‑winning, forward‑thinking team.
You will be met with a supportive team of high‑impact sales experts, strategic thinkers, and client‑focused individuals. If you possess a passion for delivering excellent customer experiences, the drive for delivering results, a creative mindset and enthusiasm for the sales landscape, we want to connect with you! Your unique skills and talents could be the catalyst for our continued success – come and join our winning team, collaborate with us to shape the future of our industry, and become an integral part of our success story.
At Aria Care, we support an environment for excellence, transparency, and quality care, nurturing our colleagues to be the best version of themselves, providing you with the tools, opportunities and support to expand your professional and personal skills.
We offer flexible contracts, competitive rates of pay and the opportunity to join us on a fantastic journey doing what we do best – ‘Care From The Heart’.
Are you ready to make a difference?
Qualifications
* The ideal candidate for the Community Relations Manager role should have a proven track record in sales or a similar customer‑facing role, with excellent communication and interpersonal skills. A passion for the healthcare industry and a commitment to the company’s vision and values are also essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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