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Account handler

Wokingham
The Ardonagh Group
Account handler
Posted: 20h ago
Offer description

Overview

Join to apply for the Account Handler role at The Ardonagh Group. Insurance Account Handler based in Winnersh. Monday to Friday (no weekends). Hybrid and flexible ways of working may be available. Basic salary relative to experience with a generous bonus structure, plus the benefits of working with the UK's largest independent Insurance Brokers.

We are open to hearing from people from all backgrounds, so speak to us about your hybrid and flexible ways of working for our Account Handlers.


Responsibilities

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is ideal if you enjoy customer service or sales, as relationship-building with clients will be key to your success.


What we are looking for

Some experience of the Insurance Industry is essential for this role; the rest is about your personal qualities:

* Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
* Proactive, able to use your initiative and demonstrate an entrepreneurial spirit.
* Willingness to learn and be curious. We offer opportunities to gain qualifications that will enhance your career in this growing industry.
* Confidence to work with clients both on the phone and face to face; some experience in customer service is important too.
* Team-oriented with a positive outlook, engaging, collaborative, and resilient to change.
* Honesty and integrity, essential in a financially regulated organisation and right in itself.


Benefits

* Holiday entitlement of 26 days plus bank holidays
* Opportunity to progress your career across the Ardonagh family
* Gain CII or ACII qualifications
* Pension scheme
* 24-hour support for physical and mental wellbeing
* 1 paid volunteering day
* The Spotlight Awards

Equal opportunities Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

Pre-employment checks If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.

Click here to see our standard benefits page.

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