Executive Medical Secretary / Luxury GP Practice / Mayfair
Join to apply for the Executive Medical Secretary / Luxury GP Practice / Mayfair role at DAYTIME HEALTHCARE RECRUITMENT LIMITED
Executive Medical Secretary / Luxury GP Practice / Mayfair
3 days ago Be among the first 25 applicants
Join to apply for the Executive Medical Secretary / Luxury GP Practice / Mayfair role at DAYTIME HEALTHCARE RECRUITMENT LIMITED
Daytime Healthcare are assisting an established high-end GP Practice in Mayfair, who are seeking a Medical Executive Assistant to join them.
This surgery have renounced doctors (one who has been a regular on tv) and have high net-worth clientele. There is an excellent working environment and the chance to progress.
You must be very well presented, have good telephone and written skills / experience. You should also have excellent organisational skills. You should have similar Healthcare Medical Secretary experience to be considered.
Key Responsibilities
* Administrative & PA Support
* Manage doctors' diaries, appointments, correspondence, and medical notes.
* Coordinate consultations, meetings, and follow-up actions.
* Handle patient registration, referrals, and results in line with GDPR and practice procedures.
* Answering calls, responding to emails and messages, and clinic opening/closing duties.
* Maintain a safe, compliant workplace with proper stock and resource management.
* Patient Liaison
* Act as first point of contact for patient queries and appointment coordination.
* Guide patients through tests, referrals, and private insurance processes.
* Ensure timely follow-up and resolution of concerns, supporting a seamless patient experience.
* Results, Referrals & Records
* Track and process test results, referrals, and external communications.
* Maintain accurate patient records in compliance with GDPR and CQC standards.
* Compliance & Documentation
* Support audits, inspections, and regulatory adherence where needed.
* Follow and promote practice policies and procedures.
* Financial Processing
* Process payments
* Liaise with the accounts team to ensure accurate reporting and financial protocol adherence.
* Operational Support
* Oversee clinic stock.
* Identify and resolve day-to-day operational issues.
* Contribute to continuous service improvement and workflow efficiency.
* Service Promotion
* Support retention and satisfaction by promoting additional services.
* Gather and share patient feedback to enhance the practice offering.
Key Skills & Experience
* PA/administrative experience in private healthcare or similar customer focused setting.
* Excellent communication and teamwork, with a proactive, patient-focused approach.
* Financial accuracy in processing payments, and recordkeeping.
* Familiarity with GDPR, CQC, and clinical confidentiality protocols.
This position is Monday to Friday, based in Mayfair.
Apply Today!
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Health Care Provider
* Industries
Retail Office Equipment
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