Salary
£16.01 per hour
Contractual hours
40
Basis
Full time
Package
• A rewarding career
• A competitive salary
• Excellent training, development, and career progression
• 37 days annual leave (pro-rata)
• Staff travel pass for yourself, spouse/partner, and dependents
• An industry leading pension
Date posted
03/11/2025
Job reference
REC
This is a permanent position
Role Overview
To support the Port Manager in delivering a safe and effective port and, where applicable, harbours operation, and to ensure compliance with CFL Management Systems and contractual obligations.
Principal accountabilities
* Banking Duties
* Controlling petty cash and change floats
* Monitoring block bookings
* No show monitoring
* Completing timesheets
* Crowd control
* Disruption management
* Control of waitlists
* Rostering
* Supervision of all staff
* Dealing with customer complaints
* Collecting pier dues
* Dealing with 3rd party vessels
* Maintenance of pier
* All duties connected with vessel movements
* Harbour management
* Reporting, management, and investigation of unsafe acts, near misses, accidents, and incidents
* Ensure routine inspections, maintenance, defect management, drills and exercises are undertaken in accordance with requirements
* Safe Management of Contractors working within Port and Harbour (including Diving)
Management of department processes should be in line with company expectations and ensuring consultation is completed with relevant process reviewers when adding, amending, deleting, and reviewing owned processes
* Qualifications, Skills, and Experience
* Computer literate, with excellent verbal and written communication skills
* Expected to have a flexible approach to working, as shift and weekend work will be involved
* Customer focused, with a clear understanding of the customer interface and must have a proactive approach to customer care
* Ability to work with initiative as self-starter, without supervision
* Willingness to undertake training and continuing professional development.