A newly established, well-backed specialty Lloyd’s insurance broker is seeking a hands‑on Director / Head of Operations to help build and shape the business from the ground up.
With no legacy systems or processes, this is a rare opportunity to design and implement a modern, tech‑enabled operating model from day one. The business is focused on innovation, leveraging AI and smart technology to drive efficiency, scalability, and client experience.
This is a highly practical role suited to someone who enjoys rolling up their sleeves, owning operations end‑to‑end, building processes, selecting systems, and embedding a lean, high‑performing infrastructure without reliance on large teams.
Key focus areas:
* Designing and implementing operational processes from scratch
* Driving the adoption of AI and digital tools
* Building a scalable, efficient operating model
* Supporting business growth in a fast‑paced environment
Ideal profile:
* Strong operational leadership experience within insurance
* Experience building or transforming operations in a growth environment
* Comfortable in a hands‑on, resource‑lean setting
* Forward‑thinking, with a passion for technology and innovation
For more information, please apply now or contact sam.crayk@eamesconsulting.com
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