Capgemini is seeking a Major Incident Manager Lead to oversee incident management for high-profile clients in Preston. This full-time role requires strong expertise in ITIL processes and excellent leadership skills. The successful candidate will manage the end-to-end major incident management process, ensuring swift resolutions and minimal business impact.
ITIL Foundation certification is desirable, along with strong communication and stakeholder management skills. A Security Check clearance is mandatory for this position.
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