Customer Service Advisor
NWF Fuels are recruiting a Customer Service Advisor to join our well-established, high performing, fast paced team, based in Hampswaithe. Our customers are at the centre of our business and providing the best possible service is paramount. The Customer Service Advisor is responsible for handling queries through to resolution in a timely manner and supporting the sales function through converting previous quotations into orders.
Why NWF Fuels?
* £26,000 per annum plus bonus opportunity
* Monday to Friday
* Optional Saturday paid at enhanced overtime rate of 1.5x hourly rate
* 33 days holiday* including bank holidays with the option to buy more
* Discounts across shopping, groceries, travel, entertainment, dining, days out, health & beauty and much more!
* Extensive progression opportunities across the wider group that has 2 other businesses
* Incentive and company days out
* Extensive training opportunities with funded accredited courses
* Medicash
* Long service awards
* The usual: company pension, life assurance, cycle to work scheme, employee assistance programme, free refreshments, free on-site parkin
Day to Day
1. Managing customer queries from first contact through to completion, communicating with internal departments to resolve any issues quickly a...