Overview
Food and Beverage Services Manager role at Eden Hotel Collection leads and oversees all elements of the multi-outlet operation from fine dining to bar, lounge, and afternoon tea service. You will work with the Exec Chef and senior team to craft and deliver the operational delivery behind food concepts, leading by example to deliver intuitive and memorable service to all guests.
Responsibilities
* Oversee all elements of the multi-outlet operation from fine dining to bar, lounge, and afternoon tea service, in partnership with the Restaurant and Bar teams.
* Collaborate with the Exec Chef and senior team to design operational delivery behind food concepts.
* Lead by example to deliver intuitive and memorable service to all guests.
* Inspire the team with clarity and confidence, ensure the department is prepared and organized, and assist managers in ensuring guests are happy and receiving the best possible service.
What you’ll need
* Professional, knowledgeable, and dedicated to delivering first-class experiences; high standards are second nature.
* Comfortable working in volume-led environments as well as intimate fine dining settings.
* Experience at Restaurant Manager level within a variety of environments, bringing broad experience to the role.
* Ability to lead a team of 30+ members with strong leadership skills and proven experience of team retention.
* Excellent communication skills, with fluent English (written and spoken) and confidence to build relationships with the wider hotel team and guests.
* Enjoy working in a fast-paced environment with a can-do attitude and the buzz of being busy.
* Experience in environments within Pride of Britain, Relais & Chateaux, or Small Luxury Hotels of the World would be ideal.
What’s in it for you?
At Eden Hotel Collection, we celebrate employee wellbeing, engagement, and recognition with industry award wins in 2023 and 2024. You will join a team that values your happiness, growth, and success every step of the way.
* Generous Time Off: 31 days of leave, increasing to 33 with service.
* Monthly tips: Fairly shared service charge/gratuities, paid on the second pay date in the month.
* Discounts & perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
* Wellbeing Centre: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
* Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
* Sustainable commuting: Cycle-to-Work and Electric Vehicle Leasing options.
* Exclusive Eden Hotel Collection Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
* The Happy Hub: Peer-to-peer recognition and rewards platform.
* Wellbeing support: Financial, mental, and physical wellbeing support via Hospitality Action.
* Employee communications: Eden Engage for team news.
* Grow with Eden: Apprenticeships and leadership programs like RISE & THRIVE.
* Family-friendly policies: Enhanced leave and return-to-work financial support.
* Everyday essentials: Free parking, meals on duty, provided uniform, and footwear allowance.
Culture of Collaboration and Care
We work together to create an inclusive workplace where your voice matters and real change happens. We are proud members of the Hoteliers’ Charter and our team is guided by our values of Heart, Honesty, Spirit, and Team. We welcome talent from all backgrounds and experiences and encourage applications from all communities, including underrepresented groups, parents, and people living with disabilities.
About Eden Hotel Collection
Want to get a flavour for Eden Hotel Collection? Follow us on LinkedIn.
Job details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Hospitality
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