Job Summary
Agency and Medical Bank Team Administrator, Band 3, Parkhouse, Carlisle. 26.35 hours available
We are looking to appoint an enthusiastic, efficient and motivated individual to join our busy Agency and Medical Bank Team. This is an exciting opportunity to join a team that has been nationally recognised and has been responsible for delivering savings to the Trust directly linked to the management of agency and bank staffing. You will be a key point of contact supporting the Agency Coordinators to ensure that agency and medical bank staff are available in locations required to deliver a safe and effective service for our patients.
Main duties of the job
This is an exciting and interesting role supporting the Agency and Medical Bank Coordinators in the delivery of the service. You will be expected to manage your time effectively working closely and liaising with the Coordinators, E‑Roster team, Collaboratives and Medical Workforce to support the coordination of agency and medical bank staff requests to meet business needs ensuring that due diligence is undertaken and that bookings deliver best value for money.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of "safe, high quality care every time":
* Being a clinically led organisation
* Quality and safety at the heart of our Trust
* A positive patient experience every time
* A great place to work
* Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Details
* Date posted: 16 March 2026
* Pay scheme: Agenda for change
* Band: Band 3
* Salary: £24,937 to £26,598 a year Per Annum Pro Rata
* Contract: Fixed term
* Duration: 6 months
* Working pattern: Part‑time, Flexible working
* Reference number: 262-A-26-7811099-A
* Job locations: Parkhouse Building, Kingmoor Park, Carlisle, CA6 4SJ
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit UK Visas and Immigration website.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
* Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one‑off payment.
* Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one‑off payment.
NCIC can offer successful future employees the following benefits:
* 27-day holiday scheme rising to 33 after 10 years
* Flexible working Scheme
* NHS Discounts
* Salary Sacrifice schemes including lease cars and Cycle to Work
* Excellent opportunities for development
* Competitive NHS Pension scheme
* Vivup is a free, confidential counselling and information service to assist with personal or work‑related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications Essential
* GCSEs in Maths and English
* NVQ 3 or relevant professional/ work experience
* Working knowledge and experience of Microsoft packages (especially Word and Excel)
Desirable
* Public Sector (particularly NHS) or Commercial Temporary Staffing Agency experience
Knowledge and Experience Essential
* Significant administrative experience in an Agency/HR/Recruitment/Operational/Commercial or Customer Service setting
* Understanding of administrative processes and systems in a busy environment.
Desirable
* Working in NHS Medical Staff Recruitment
* Understanding of issues relating to Medical Staff recruitment.
* Knowledge of applicant tracking systems.
* An interest and/or understanding of the NHS and/or NHSEi guidelines/directives
Other attributes Essential
* Flexible approach to duties in order to support the Business Units in relation to Agency/Bank Team function
Skills and Aptitudes Essential
* Effective communication and interpersonal skills, able to deal with all levels in the organisation in a confident and assertive manner.
* Minute Taking.
* Negotiation and influencing skills.
* Commercial aptitude and commitment to saving money for the NHS.
* Ability to provide a customer focussed approach.
* Maturity.
* Ability to use persuasive and motivational skills.
* Confidence when working with and influencing senior stakeholders.
* Effective team work.
* Ability to prioritise daily and longer term priorities, where there are conflicting demands.
* Ability to handle conflict and manage challenging conversations and deliver difficult messages.
* Work in a calm and professional manner when under pressure.
* Ability to work to tight deadlines and maintain accuracy and attention to detail.
* Computer literate.
* Numeracy and literacy skills.
* Professional friendly demeanour with good customer service skills.
* Flexible approach to duties in order to support the Business Units in relation to Agency/Bank
* Team function.
Additional Information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
North Cumbria Integrated Care NHS Foundation Trust
Parkhouse Building, Kingmoor Park, Carlisle, CA6 4SJ
https://www.ncic.nhs.uk/
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