As a Cash Controller, you’ll be working closely with the Accounting Services Manager to maximise cash collections through the effective application of the company’s credit policy. This is a varied and fast-paced role which requires exceptional and adaptable communication skills and an ability to build and nurture relationships with both internal and external stakeholders. Key Responsibilities Weekly review of overdue debt relating to cash contracts Weekly review of un invoiced revenue for cash contracts Maximise cash collection through effective use of company’s credit policy Resolve queries quickly, effectively and in a professional manner Contacting customers to arrange payments of overdue balances Issuing of Notice of Intentions Compiling Legal Packs for further action via our Solicitors Escalation of accounts in line with agreed collection paths Processing credit card payments Timely logging of queries where applicable Build strong relationships with internal and external customers in addition to other agencies What We’re Looking For Well organised Possess an excellent telephone manner Ability to work accurately, at pace, and in line with departmental standards Excellent and adaptable communications skills Positive ‘can do’ attitude Intermediate IT skills, including the ability to analyse data What We Can Offer You Competitive salary Competitive annual bonus scheme Salary sacrifice pension Hybrid working (3 days in the office, 2 days from home) 25 days holiday, plus bank holidays Additional holiday purchase scheme Free Tool Hire Life Assurance cover 3x salary Share save scheme Eye care vouchers Recommend a friend scheme Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required Cycle to work scheme Long service recognition My Vp discounts – a variety of discounts and rewards on thousands of well-known brands Discounts on HP products EE mobile contract discount offers Gym discounts Health Shield (discounted premiums on health care cash plan) Regit Assist 24/7 accident helpline – free joining A Little Bit About Us Established in 1954, Vp plc has evolved into a dynamic group of companies with expertise in equipment rental. Our organisation encompasses twelve prominent operating divisions: Airpac Rentals, Brandon Hire Station, Hire Station, MEP Hire, ESS, Groundforce, TPA, Torrent Trackside, CPH, Vp Rail, Vp RS and UK Forks. Across these divisions, we proudly provide an extensive range of specialist products and comprehensive services tailored to various industries. Our offerings cater to diverse sectors such as construction, civil engineering, rail, water, oil and gas, outdoor events, and housebuilding. With a rich history and a commitment to excellence, Vp plc is your trusted partner for all your equipment rental needs. Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.