(Supplier Quality Assurance) Supplier Performance Manager – Bicester
Location: Wrightbus, Bicester, UK
Job type: Permanent
Closing date: Wednesday 05 Nov 2025 08:00
We reserve the right to close this vacancy early if we receive sufficient applications from suitably qualified and experienced candidates. We therefore encourage early applications.
All applicants must hold valid right to work in the UK. This role will be located at our Newpower facility in Bicester. We are unable to provide visa sponsorship now or in the future.
The Job Summary
Wrightbus, a fast‑moving company that has experienced considerable growth in the last year, is looking for a Supplier Performance Manager to lead a team that regulates, controls, and improves suppliers’ quality performance. The role focuses on minimising the impact and cost of poor quality on production, service teams, and customers.
The Role
* Control assessment of new suppliers and monitor critical ones.
* Ensure timely resolution of part‑related issues during inspection/assembly per documented process.
* Monitor KPIs and take corrective actions for shortcomings.
* Support recharge process when supplier issues affect production/supply.
* Check and coach quality of completed 8Ds.
* Reduce reject quantities, reject costs, R2s, and indirect costs from poor supplier quality.
* Lead and coach critical improvement projects.
* Implement all relevant Quality Management System processes and procedures.
* Communicate internally and externally on quality matters.
* Update in‑house systems and procedures to meet external provider requirements.
* Conduct supplier audits per schedule and manage corrective actions.
* Supervise quality personnel resolving internal/external material concerns.
* Establish, update, and implement quality control documentation for bought‑in materials.
* Ensure rectification/rework meets agreed standards.
* Collaborate with QA/QC to reduce non‑conforming supplier material impact.
* Report against agreed objectives and KPIs.
The Requirements
* Bachelor (Eng or Sci) degree.
* Lead auditor qualified.
* Minimum 8 years' experience in a quality role in a manufacturing industry or minimum 5 years in a highly regulated industry such as automotive or aerospace.
* Proficiency in reading and interpreting technical drawings and specifications.
* Structured problem‑solving methodologies (8D, PPS, DMAIC).
* Advanced root‑cause methods (Is/Is‑Not, Cause‑Effect analysis, KJ Analysis).
* Auditing skills.
* Knowledge of manufacturing processes, inspection and test methods and best practices relevant to scope of responsibility.
* Data analysis skills including statistical methods.
* Use of relevant computer systems (MS Office, SharePoint).
* Understanding of relevant quality standards such as ISO 9001, IATF 16949.
* 'Lean' and '5S' methodologies.
* Proficient in defining, monitoring, and reporting key performance indicators (KPIs) for the quality team.
* Skilled at process mapping, design and continuous improvement.
* Able to analyse facts, data, and trends to support quality improvement initiatives.
* Stakeholder management in a production‑driven business.
* Proficient in using Microsoft Office applications for data entry, analysis, and presentation.
* Use of AIAG core tools (PF, PFMEA, CP, MSA, SPC).
The Benefits
* 4 % discretionary bonus.
* Life insurance.
* Medicash scheme.
* Free car parking.
* Career progression.
* Professional development.
* Flexitime.
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