IT Field Engineer - Berkshire
Field-Based | Full-Time |
Salary: Competitive + Benefits
Are you a driven IT professional with a passion for hands-on technical work? Are you looking to join a forward-thinking, award-winning technology business that's rapidly growing and places innovation and customer experience at the heart of what it does?
We're proud to be partnering with a leading technology solutions provider to support their search for an IT Field Engineer to join their high-performing team covering the Berkshire region.
This is an exciting opportunity for a field-based engineer who thrives in a fast-paced environment and is confident delivering on-site break/fix repair services across a wide range of hardware including desktops, laptops, and servers. You'll also contribute to new installations, IT recycling and decommissioning, and provide remote support when required.
Key Responsibilities:
Deliver high-quality on-site repair and maintenance for client IT equipment, ensuring minimal downtime.
Maintain strong client relationships and communicate clearly regarding repair progress and return visits.
Keep job progress updated and liaise effectively with internal scheduling and engineering teams.
Ensure completion of all assigned tasks and associated service documentation daily.
Manage and maintain your allocated boot stock and ensure all job-related parts are readily accessible.
Keep the company-provided vehicle in good order.Skills & Experience Required:
Previous experience in a similar field-based IT repair/engineering role.
Solid understanding of desktop and laptop hardware diagnostics and repair methodologies.
Familiarity with server hardware and RAID configuration principles.
Excellent interpersonal and communication skills, with a customer-focused mindset.Desirable Certifications:
CompTIA A+
Lenovo RWST217
CSCS CardThis is an excellent opportunity to join a respected and growing organisation, ideal for someone who enjoys autonomy, variety, and delivering first-class technical support on the ground