Temporary Customer Service Advisor
Alfreton, Derbyshire
£12.71 per hour
Start Date: Monday 1st June
Shifts between 9:00am – 6:00pm/ Monday to Friday
We are currently recruiting for a Temporary Customer Service Advisor to join a busy and fast-paced customer service team based in Alfreton.
This is an excellent opportunity for somebody who enjoys speaking with people, delivering excellent customer service and working within a supportive team environment. The role is primarily telephone and administration based, supporting customers with enquiries, orders and account queries.
Key Responsibilities
* Handling incoming customer enquiries via telephone and email
* Processing customer orders accurately and efficiently
* Investigating and resolving customer queries and complaints
* Updating and maintaining customer records on internal systems
* Liaising with internal departments regarding orders and deliveries
* Supporting the wider customer service team with administrative tasks
* Ensuring all customer interactions are handled professionally and efficiently
The Ideal Candidate
* Previous customer service or administration experience
* Excellent communication and interpersonal skills
* Confident telephone manner
* Good attention to detail and accurate data entry skills
* Strong IT skills including Microsoft Office
* Ability to work in a fast-paced environment and manage workload effectively
* Experience working towards targets or service levels would be advantageous
If you are organised, customer-focused and looking for your next opportunity within a well-established business, we would love to hear from you.
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