Overview
Dŵr Cymru Welsh Water keeps 3 million people healthy each day with safe, reliable water, and takes away wastewater to clean, before returning it safely to our rivers and seas. Llys y Fran is our largest reservoir in Pembrokeshire, located in the foothills of the Preseli Mountains. The site features a refurbished Visitor Centre with a new café, retail area and an Activity Centre offering land and water-based activities. We invite you to join our enthusiastic team at one of the most beautiful sites in Pembrokeshire.
For more information, visit the website: www.llys-y-fran.co.uk/
What you’ll be responsible for
* Ensure the safety of all persons on site
* Order all kitchen and goods for resale supplies from designated suppliers
* Maintain upkeep of all kitchen HACCP records at all times and to the required standard
* Prepare, cook and serve meals; manage and organise café assistants to deliver high quality customer service
* Menu creation and design to achieve and maximise gross margin
* Liaise with and manage external bookings of meeting rooms
* Manage the front of house team to ensure excellent customer experience
* Supervise and identify training needs of colleagues to ensure excellent customer service
* Strive to develop and improve the customer experience
* Ensure the service in the café and restaurant area is maintained to a high standard
* Maintain food hygiene standards, upkeep and tidiness of the kitchen, retail and restaurant areas in accordance with DCWW food safety procedures
* Engage with customers as an ambassador of Welsh Water
Who you’ll work with
Internal
• Attraction Manager
• Catering Manager
• Marketing and Communications
• Volunteer Manager
• HR & finance team
• Facilities management team
• Any DCWW group using the VC as a meeting venue
External
• Local community & visitors
• Welsh Government, Local Authorities, and other regulatory bodies
• Event organisers
About you
Knowledge, Skills and Experience
* Commercial catering and kitchen supervisory experience
* Practical health & safety and food safety experience
* Catering / Retail customer service knowledge
* Ability to work on own initiative, and manage a team
Good to know
For any further information about this role please contact llys y fran@dwrcymru.com and enter the job ID in the subject title line.
Contract: permanent role (37 hours / week). This role is for daytime hours, working 5 days per week out of any 7 (rota created in advance). Set pattern. Some weekends. Café open 8:30am-6:00pm during summer and slightly earlier times during winter.
Please note, we may close this role sooner if required. Please apply as soon as you can. We may also extend the original closing date depending on interest.
Other requirements: We require satisfactory references, post-offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business. For some roles there may be additional checks and security clearance required, and this offer is subject to all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.
Benefits include:
• Staff discounts at our visitor attractions
• Full training provided and uniform supplied
• Beautiful working location
• Flexible working hours
We are a not-for-profit company that cares about earning the trust of customers and protecting our environment.
Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT
#J-18808-Ljbffr