Overview
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non‑clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
To support effective clinical care by providing an efficient Health Records service to patients, medical and nursing staff. Ensure patient appointments for outpatient clinics, day cases and inpatient admissions are administered and processed accurately and that patients’ health records remain confidential, are securely stored and are available as and when necessary.
To work to support effective clinical care by providing efficient administrative, clerical and receptionist services. To maintain electronic and paper based patient records systems providing confidential, accurate and up to date information. To maintain patient demographic and administrative data through continual checking and updating of the patient management system.
Responsibilities
* Support effective clinical care by providing an efficient Health Records service to patients, medical and nursing staff. Ensure patient appointments for outpatient clinics, day cases and inpatient admissions are administered and processed accurately and that patients’ health records remain confidential, are securely stored and are available as and when necessary.
* Maintain electronic and paper based patient records systems, providing confidential, accurate and up to date information. Maintain patient demographic and administrative data through continual checking and updating of the patient management system.
Qualifications
* National 4 or Level 1 qualification in 3 subjects, including English or equivalent.
* General administration and office experience/previous clerical experience desirable
* Computer literate with good keyboard skills.
* Previous reception experience desirable
* Prior experience of using a Patient Management System would be desirable; training will be provided.
Additional information
* This post is permanent
* This post may close sooner than the advertised date depending on the level of interest
* Please note the salary is Pro Rata for part time hours
* Informal contact: Emma Diamond, Supervisor, on 0141 414 6528 or email Emma.Diamond3@nhs.scot
* Details on how to contact the Recruitment Service and the Recruitment Process: This post may close early to the volume of response. Please submit your application form as soon as possible.
* Due to the volume of applications, shortlisting feedback may not be provided.
* NHS Greater Glasgow and Clyde cannot provide a Certificate of Sponsorship (CoS).
* NHS Greater Glasgow and Clyde – NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion and are proud of the diverse workforce.
* By signing the Armed Forces Covenant, NHSGGC commits to being a Forces Friendly Employer and supports applications from the Armed Forces Community.
* Candidates should provide original and authentic responses to all questions within the application form. The use of AI, automated tools, or other third‑party assistance to generate, draft, or significantly modify responses is discouraged. By submitting your application, you confirm that all answers are your own work.
* For application portal/log‑in issues, contact in the first instance.
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