We have an incredible opportunity to join us here at Phoenix Group as a IT Planning and Performance Analyst to join our IT Performance and Commercial function function.
Job Type: Permanent
Location: This role could be based in either our Birmingham, Telford, Edinburgh or London offices with time spent working in the office and at home.
Flexible working: All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.
Closing Date: 03/09/2025
Salary and benefits: £34,400 - £44,000 plus 8% bonus up to 16%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more
Who are we?
We want to be the best place that any of our 6,600 colleagues have ever worked.
We’re Phoenix Group, we’re a long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.
The role:
The IT Performance and Commercial function is part of Group IT and is responsible for overseeing and ensuring that Group IT operates effectively as a business. The function is made up of a number of core disciplines; IT Planning & Performance, IT Finance Management & Control, IT Risk & Assurance and IT Strategic Supplier Management.
The IT Planning and Performance Analyst is a key member of the team who support in ensuring that the operational heartbeat is effectively supported across key dimensions of
1. IT Planning
2. IT Performance Reporting
3. IT Resource Management & Operational Capacity
4. Communication and Engagement coordination for Group IT Operating Model
Key Accountabilities:
5. Group IT Planning: undertaking supporting analysis which supports the development of the Group IT operational business plan
6. Group IT Reporting: collating and producing high quality MI on a timely basis to facilitate decision making and support trend analysis (. monthly scorecards)
7. Resource Management & Operational Capacity : creating and maintaining reporting that allows regular assessment of capacity in line with AOP and financial assumptions around FTE and recharge.
8. Communication and Engagement : acting as a key point of contact for internal communication within Group IT, contributing to the creation and distribution of internal newsletters, emails, and other communication materials to promote key initiatives, updates, and IT accomplishments. Measuring the effectiveness of internal communication strategies and recommend improvements.
9. Operating Model: assist in the production of artefacts that help to describe how Group IT operates and where required, support with analysis and assessment of broader operating model change activities
What are we looking for?
10. Experience of resource and capacity planning activities
11. Excellent data and analysis skills experience of analysis tools to support report production (. Excel, Power BI)
12. Ability to interpret MI and data trends and present back to the business
13. Proven experience in providing contributing to colleague engagement and creation comms
We want to hire the whole version of you.
We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.
If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.
Please note that we reserve the right to remove adverts earlier than the advertised closing date. We encourage you to apply at the earliest opportunity.