Across
two locations - Sunningdale and Englefield
GreenWe develop and run villages
with the wow factor that enhance the lives of our owners, their
family and their friends. Through our two brands, Mayfield Villages
and Audley Villages, we offer stylish apartments and houses
complete with the best facilities from bistros and bars, to health
clubs and swimming pools. And, of course, exceptional service
throughout. What's more, through our dedicated care teams we
provide owners as well as customers out in the local community with
the support they need to remain independent. It's retirement, but
not as the UK has known it. Role
Purpose The Cluster Facilities
Manager will be responsible for the efficient operation and
maintenance of all physical aspects across two of our retirement
villages, Sunningdale Park in Ascot and Coopers Hill in Englefield
Green. This includes overseeing the maintenance of buildings,
grounds, equipment, and systems to ensure the safety, comfort, and
satisfaction of our owners. The Cluster
Facilities Manager will have the support of a grounds and
maintenance team across the two locations. Our owners’ quality of
life and care depend upon the safe and exceptional standard of the
facilities we provide, as well as the facilities within their
home. The Cluster Facilities Manager is responsible for
building an exceptional team, ensuring that they and their work
meet the standards required by the owners on our sites and the
business. Principal
Accountabilities and Responsibilities:
Supervise and lead a team of maintenance and
grounds team members, including hiring, training, scheduling, and
performance management. Collaborate with
other departments, such as operational management, leisure,
housekeeping, reception, and sales to coordinate maintenance
activities and support overall operational goals.
Develop and implement maintenance policies, procedures,
and standards to ensure compliance with regulatory requirements and
industry best practices. Day-to-day
responsibility of all legislative controls, processes and
procedures working closely with the General Manager, Senior General
Manager, Group Health & Safety Manager and departmental
staff. Conduct regular inspections of
buildings, grounds, and equipment to identify maintenance needs and
prioritise repairs. Generate,
co-ordinate, and oversee preventative maintenance programs to
prolong the life of assets and minimise disruptions to
owners. Manage maintenance budgets and
expenditures, seeking cost-effective solutions without compromising
quality or safety. Liaise with
contractors, vendors, and suppliers to obtain quotes, negotiate
contracts, and oversee work performed on-site.
Respond promptly to maintenance emergencies and address
owner concerns in a timely and professional
manner. Collaborate with other
departments, such as operational management, leisure, housekeeping,
and reception, to coordinate maintenance activities and support
overall operational goals. Maintain
accurate records of maintenance activities, equipment inventory,
and work orders using maintenance management
systems. Stay informed about
industry trends, new technologies, and best practices in
maintenance management to continuously improve operations and
service delivery. Visit each location on
a frequency determined by the needs of each village. Ensuring
time across both Villages, is managed effectively on a priority and
strategic basis. Prepare business
presentations - share action plans with team members and owners
where required (e.g. cyclical painting programs).
Available for emergency calls to assist colleagues as
needed. Key
Skills & Requirements:
Proven experience in maintenance management, preferably
in a senior living or hospitality environment.
Multi/dual - site experience preferred
Relevant qualification in Facilities Management,
Engineering, or related field preferred.
Qualification within health and safety working practices
-IOSH Managing Safely Strong leadership and
interpersonal skills with the ability to motivate and develop a
team. Experience in managing budgets and
controlling costs. Maintenance planning and
project management. Excellent problem-solving
abilities and attention to detail.
Knowledge of building regulations, health, safety, and
environmental standards. Proficiency in
maintenance management systems and Microsoft
Office. Valid driver's license and
reliable transportation. Flexibility to
respond to emergencies and work occasional evenings or weekends as
needed. Have excellent all-round
technical knowledge and experience of general
trades. Pool plant operator’s knowledge
preferable. In Return
You Will Receive:
Competitive salary Company pension
scheme, with a 5% company contribution Holiday
allowance : 25 days plus 8 Bank holidays 50%
discount on food and drinks at all of our restaurants
nationwide Guest suites at staff rates at all
of our luxury villages nationwide Excellent
learning and development opportunities Free
membership to our employee discount portal with access to discounts
at all major retailers. Free membership to our
Healthcare Cash Plan Scheme Refer a friend
bonus scheme Free uniform and a lot
more… #OME
Audley Group is proud to be an equal opportunity
workplace and is an affirmative action employer. We are committed
to equal employment opportunity regardless of race, color,
ancestry, religion, sex, national origin, sexual orientation, age,
citizenship, marital status, disability, gender identity or Veteran
status. See also ‘DE&I policy/statement’ Facilities
Manager - Maintenance Manager