Black Sheep Support are seeking an experienced and commercially driven Business Development Manager to join our growing team and play a key role in driving new revenue and long term client partnerships.
This is a senior sales role where the successful candidate will be responsible for identifying, developing, and closing new business opportunities, whilst working closely with internal technical teams to deliver tailored IT solutions. You will be expected to bring proven sales experience, strong commercial judgement, and solid knowledge of the IT services landscape.
Key Responsibilities
• New Business Development: Identify, target, and win new clients through outbound activity, networking, referrals, and existing relationships using a proven script.
• Full Sales Cycle Ownership: Manage the entire sales process from prospecting and discovery through to proposal, negotiation, and close.
• Consultative Selling: Engage senior stakeholders to understand business objectives, challenges, and IT requirements, positioning Black Sheep Support as a trusted partner.
• Account Growth: Develop and nurture long term client relationships, identifying opportunities to expand services and increase account value.
• Market & Industry Insight: Maintain a strong awareness of the IT industry, competitor offerings, and emerging trends to inform strategy.
• Internal Collaboration: Work closely with technical, service delivery, and leadership teams to ensure solutions are commercially sound and operationally deliverable.
• Pipeline Management & Reporting: Maintain accurate CRM records, manage sales forecasts, and report on performance against targets.
• This role requires precision, professionalism, and the ability to follow structured conversations.
Key Skills & Attributes
• Significant experience in business development or sales management, ideally within IT or managed services.
• Strong understanding of IT solutions and services, with the ability to discuss technical concepts at a commercial level.
• Proven track record of winning new business and closing high value deals.
• Excellent communication and presentation skills, with confidence engaging senior decision makers.
• Ability to follow a proven sales script.
• Commercially astute with strong negotiation and influencing skills.
• Highly organised, self motivated, and positive in approach.
• Resilient, results driven, and motivated by exceeding targets.
About Us
Black Sheep Support is a specialist provider of managed IT support services for SMEs, delivering exceptional technical expertise and outstanding customer service.
We have a strong focus on Microsoft Modern Work and Security, including Intune, O365 Tenant Security, Email/DNS security, and more.
We pride ourselves on standing out – being “outstanding in our field” – and we encourage the same commitment, quality, and enthusiasm from every member of our flock. With strong growth ahead, it’s an exciting time to join us.
What We Offer
• Starting salary from £50,000, depending on experience
• Uncapped commission, OTE £100k
• 25 days annual leave + bank holidays
• Up to 5 additional days off through our attendance reward scheme
• Life Assurance (after 12 months)
• Health Insurance (after 2 years)
• Early Friday finish, birthday leave, regular incentives & team socials
• Fully stocked kitchen and recreation area with free snacks and drinks
• Genuine career progression – we strongly promote from within
If you're ready to step into a role where you can help drive meaningful growth, open new doors for the business, and truly become “outstanding in your field” — we'd love to hear from you.
You may have experience of the following: BDM, Sales Manager, New Business Manager, IT Sales Manager, Technical Sales Manager, Business Development Executive, Client Acquisition Manager, Strategic Partnerships Manager, Account Executive (IT), IT Solutions Sales Consultant, Sales Development Manager.
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