Job overview
The main purpose of the Head of Talent for Care and Development is to drive forward the apprenticeship agenda at Whittington Health, for existing staff and for newly recruited apprentices. This includes engaging hiring managers, particularly where there is high turnover or where it is hard to recruit, in opening posts to make use of the existing and constantly evolving apprenticeship standards, to train, develop and qualify staff.
Main duties of the job
The post holder has responsibility for managing the Learning and Development team, through the direct management of the L&D Admin and Systems Manager. This will require having oversight and providing guidance on Core Skills training, e-learning, the management of learning information on the electronic staff record (ESR) and Oracle Learning Management (OLM)/in-house Learning Management System and monitoring organisational need through Business Intelligence (ESR BI) reporting.
As a senior manager within Learning and Organisational Development, the post holder will participate and support Trust-wide initiatives to improve access to development opportunities and enhance culture.
The post holder will act as the Trust specialist lead for all existing and future Apprenticeship Programmes and Standards reflecting current national policy which will include the development of a sustainable apprenticeship strategy in consultation with a wide range of internal stakeholders at all levels within the organisation in support of the overall Trust Strategy.
The post holder will participate in national and regional networks of apprenticeship and learning and development colleagues, to collaborate on the development of policy and methodology to maximise the use of the apprenticeship levy within Whittington Health.
Working for our organisation
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
Detailed job description and main responsibilities
1. Act as Trust specialist lead for all existing and future Apprenticeship Programmes and promotion of new standards reflecting current national policy which will include the development of a sustainable apprenticeship strategy in consultation with a wide range of internal stakeholders at all levels within the organisation in support of the Trust Strategy.
2. Lead on the procurement and review of high quality training providers to deliver future apprenticeship programmes in line with new standards and manage the on-going quality assurance processes in relation to these.
3. Manage, monitor and report on the available and spent levy funds, using the integrated clinical service units (ICSUs) structure and corporate departments to identify targets for local use and target apprentice numbers to help focus activity.
4. Develop and maintain links with local schools, colleges and community groups using careers fairs and exhibitions etc to engage with young people within those organisations.
5. Develop and maintain a strong understanding of local and national apprenticeship agendas and key stakeholders in the community, representing the Trust and acting as Trust expert and advisor, providing analysis of trends and informing future actions and planning.
6. Establish and maintain strong working relationships with other local health and social care providers and Haringey and Islington Council to support the growth of apprenticeship opportunities in the wider health economy.
7. Influence and advise recruiting managers on the benefits of apprenticeships and work experience, and the relevant processes involved. As the Trust specialist, design and deliver training for line managers and mentors to enable them to deliver a high quality learning experience for their apprentices.
8. Collaborate with educational providers to establish a robust apprenticeship induction programme to suit all areas, sites and positions and which ensures effective orientation of Whittington Health apprentices to develop their understanding of the NHS culture, values and behaviours as well as service delivery in a health and social care setting.
9. Ensure relevant data about apprentices is loaded on the government’s Digital Apprenticeships Service (DAS) to enable payments are made to the educational providers. Ensure the periodic HEE reporting on apprenticeships and work experience is submitted to deadline.
10. Guide the apprenticeship advisor to oversee and co-ordinate work experience across the Trust. In liaison with ICSUs and corporate departments, identify the best work experience opportunities to develop and maintain a broad and accessible work experience framework to which all local young people can apply. Collaborate with ICSUs and corporate
11. departments to identify the training required to build capacity and capability to deliver on strategic and operational objectives, demonstrating the benefits apprenticeships can deliver.
12. Liaise with educational providers to ensure that the Trust vision, values and leadership behaviours are effectively embedded into apprenticeship programmes, to support the development of a compassionate and inclusive culture.
13. Use a number of techniques for evaluating, reporting and communicating progress against agreed targets, plans and national measures, relating to areas of talent for care and development.
14. Promote a culture of inclusion and lifelong learning.
Person specification
Education/Qualifications
Essential criteria
15. Degree or equivalent experience
16. MCIPD qualification or equivalent experience
17. Professional qualification in Leadership/HR/OD.
Desirable criteria
18. Lean Methodology qualification or demonstrable experience
19. Accreditation for NHS leadership qualities framework feedback facilitation
20. Coaching qualification
Skills
Essential criteria
21. •Human and organisational dimensions of change, learning and development.
22. •The current NHS agenda and where organisational development can be used to effect positive outcomes
23. •Management and leadership theory and best practice
24. •Ability to influence across a broad range of stakeholders and within challenging environment – politically astute.
25. •Designing and delivering of assessment and development centres
26. •Innovative, with the ability to ‘think differently’ and challenge current behaviours and mind-sets.
Knowledge and Experience
Essential criteria
27. •Experience of designing and delivering a range of L&OD interventions to deliver improved outcomes.
28. •Experience of writing and presenting papers/reports.
29. •Strong leadership skills with the ability to influence and motivate both direct reports and colleagues from across the Trust.
30. •Knowledge and understanding of the strategic issues facing organisations undergoing transformational change and subsequent implications for the learning and development strategy
31. •Proven team worker with the ability to motivate others.
32. •Understanding of the challenges facing the workforce currently and in the future with knowledge of activities to support workforce planning in line with strategic and business planning
33. •Experience of increasing productivity and continuously improve methods, approaches.
SAFEGUARDING CHILDREN AND ADULTS
To comply with the Trust’s Safeguarding Children and Adults policies, procedures and protocols. All individual members of staff (paid or unpaid) have a duty to safeguard and promote the welfare of children, young people and vulnerable adults This will require you to:
34. Ensure you are familiar with and comply with the London Child Protection Procedures and protocols for promoting and safeguarding the welfare of children and young people.
35. Ensure you are familiar and comply with the London Multi Agency Safeguarding Vulnerable Adults Pan London Procedures.
36. Ensure you are familiar and comply with local protocols and systems for information sharing.
37. Know the appropriate contact numbers and required reporting lines.
38. Participate in required training and supervision.
39. Comply with required professional boundaries and codes of conduct
Whittington Health is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.