About Us
Bedford Lodge Hotel & Spa is a luxury, four AA red star guest destination nestled in Newmarket, Suffolk. Surrounded by three acres of beautiful grounds, Bedford Lodge Hotel & Spa retains the charm and character of a Georgian country house, yet offers the very best in modern comfort, cuisine, hospitality and luxury.
The Team
Our continuing success is based on the team we have working here. We look not only for skills, but also passion and enthusiasm and the ability to deliver outstanding service & hospitality. We are a privately owned, independent 4 Red Star Hotel and Spa. The successful candidate will be joining a fantastic team at the Health & Fitness Club at Bedford Lodge Hotel. We strive to create a great work place for our staff which includes many staff benefits.
The Position
As a Health & Fitness Club Supervisor, you will support the Manager to lead a team of Fitness Instructors, Leisure Assistants, Leisure Receptionists and Domestic Assistants in the efficient running of The Health and Fitness Club, to ensure an exceptional service and experience for our Leisure guests and members.
This is a full-time position (40 hours per week). You will be working on rota basis, 5 days out of 7. You must be available to work evenings and weekends.
Responsibilities include:
* Working closely with the Health & Fitness Club Manager in leading and developing the team
* Ensuring the efficient running of The Health and Fitness Club
* Liaising with Members and Guests as required.
* Supporting with weekly rotas to ensure the club is always staffed appropriately.
* Assist the Health Club Manager with Maintaining budgets within the Health Club
* Supporting the Membership Administrator to ensure accurate records are maintained and direct debit runs are carried out in a timely manner.
* Ensuring that all preventative maintenance is carried out in line with manufacturers recommendations.
* Liaise with the Maintenance Manager and external contractors to resolve maintenance issues.
* Weekly Facility Maintenance e.g. Pool, Hot Tub, Sauna, Steam Room, etc
* Responsible for the opening & closing of The Health and Fitness Club
About You
* Previous Leisure Club experience in a supervisory capacity.
* Gym Instructor Level 2 Qualification Essential.
* Personal Training Qualification & REPS Level 3 essential.
* Health & Fitness related degree desirable
* Plant Room knowledge/qualification desirable.
* Excellent interpersonal skills.
* Computer literate.
* Proactive approach to work duties.
Why Join our Team
A privately owned, independent hotel we have the opportunity to focus on what we do best – creating memorable moments for our guests and taking care of our staff as one big team.
We are all exceptionally proud to work here and of the work that we do. Would you like to join a great team and feel the same?
What We Offer
* Employee Assistance Programme (Hospitality Action)
* Free meals whilst on duty
* Paid breaks
* An extra day of leave on your birthday
* Complimentary membership of The Health & Fitness Club
* Discounted membership of The Health & Fitness Club for your partner
* 50% food discount within our 2 AA Rosette Squires Restaurant & Roxana Bar
* 20% discount on treatments and spa days at The Spa at Bedford Lodge Hotel
* Discounted accommodation rates
* Discounted hotel stays across the Pride of Britain hotel group
* Option to purchase wine at cost price
* Long service awards
* Reward and recognition scheme
* Generous 'Refer a Friend' scheme
* Pension scheme
* Industry relevant training
INDLEISURE