"Beauty is not a stereotype; your personal style is your own signature, to be expressed day by day.” - Terry de Gunzburg, Founder.
Founded in the heart of Paris in 2000 by the iconic Terry de Gunzburg, BY TERRY believes in the transformative power of ‘Makeup that Cares’. Our commitment goes beyond luxury - it’s about empowering individuals with skin-loving formulas that celebrate and enhance natural beauty, tailored to each person’s style and life experiences.
We champion the beauty of every individual, offering an innovative range of high-quality makeup and skincare designed to not only magnify but also improve skin day by day.
Join BY TERRY, and be part of a team that values creativity and a commitment to redefining beauty standards. Immerse yourself in a world where every day is an opportunity to inspire and be inspired. Together at BY TERRY, we make it up, we make it real, we make it recur.
Role :
The UK & US Key Account Manager is fully responsible for the commercial and operational management of key strategic retailers across both the UK and US markets. This includes ownership of sell-in and sell-out performance, ensuring brand growth, operational excellence, and strategic alignment across physical retail, e-commerce, and TV/home shopping channels.
You will:
* Own sell-in and sell-out performance across the UK & US
* Build and drive Joint Business Plans (JBPs) with strategic accounts
* Monitor market trends and competitor activity to guide decision-making
* Lead the full 360° account operations: product launches, forecasts, stock tracking, promotions, and more
* Develop and manage promotional calendars in collaboration with Marketing, VM, Training, and Digital
* Coordinate new product launches: from asset readiness to field execution
* Build strong, trust-based relationships with key retail buyers and partners
* Oversee and optimise trade investments (sampling, visibility, activations, co-op, etc.)
* Deliver and report on sales KPIs, forecasts, and ROI across all accounts
* Line-manage the UK Retail Manager and contribute to field execution and team alignment
* Ensure tight internal coordination between Sales, Supply Chain, Marketing & Digital teams
You are :
* Experienced in managing premium beauty, lifestyle or skincare retail accounts (experience with Boots, Space NK, John Lewis, QVC or similar is a plus)
* Skilled in both commercial strategy and operational detail
* Able to navigate multiple stakeholders in a fast-paced, international setup
* Comfortable managing both direct retail and distributor models
* Strong with numbers, insights, and data-led business planning
* A clear communicator, structured, responsive, and confident