We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
THE ROLE
This role will be based in our Weymouth Office.
* Responsible for maintaining and supporting the BI application environment
* Responsible for providing proactive analysis enabling the business to make swift business decisions
* Specialise in leveraging tools like SAP BusinessObjects, Power BI, VisualCron, and ServiceNow to design, automate, and maintain robust reporting and support solutions across the business
WHATS IN IT FOR YOU
* 40% staff discount plus friends & family discounts throughout the year
* Access to our reward platform for external discount and offers
* Profit related bonus scheme
* Option to join our Healthcare Private Medical Scheme
* Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
* All employees are covered by our life assurance policy from day one
* Unlock extra leave with our buy more holiday scheme
* Celebrate YOU! Enjoy an extra paid day off on your birthday each year
* Enhanced maternity, paternity and adoption leave, and shared parental leave
* Spread the cost of your commute with interest-free season ticket loans
* Do your bit for the environment and save money with our Cycle2Work scheme
* We\'re proud to partner with the Retail Trust and Fashion & Textile Children\'s Trust
WHAT YOU’LL BE DOING
Service Operations
* Develop, maintain, and optimise reports and dashboards using SAP Business Objects and Power BI
* Use ServiceNow to triage, respond to, and investigate support calls and incidents, ensuring efficient resolution and documentation
* Automate data workflows and scheduled tasks using VisualCron, ensuring timely and accurate data delivery
* Maintaining and governing reporting schedules and support these during UK office hours as well as at the weekend (in rotation with members of the BI team)
* Collaborate with stakeholders across departments to gather requirements and translate them into effective BI solutions
* Ensure data integrity and consistency across reporting platforms
* Educate and train users to use the BI Application environment and the data held within it to foster a self-sufficient and self-service environment
* Provide training and support to end-users on BI tools and reporting best practices
* Having an interest in going beyond the obvious, delving into the source and the definition in order to explain complex processes / data
* Understand how data is turned into information and knowledge and how that knowledge supports and enables key business processes
* Providing data that is accurate, consistent and reliable and ensure the information is easily available to users. This can involve updating data held within Business Intelligence databases
* Document processes, data models, and reporting standards to support knowledge sharing and scalability
WHO YOU ARE
* Experience with reporting tools SAP Business Objects and Power BI
* Experience with support and incident management
* Experience with data analysis using SQL, Excel or DAX
* Experience with VisualCron for report automation (desirable)
* Experience in working with data to provide analysis and reporting using an operational or Business Intelligence tool set
* Designing and developing reporting and dashboard solutions (desirable)
* Knowledge of Data warehousing concepts (desirable)
* Excellent logical, problem solving and numeracy skills
* Familiarity with ETL processes and data warehousing concepts
Why New Look?
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We\’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.
We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.
We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we\'re keen to discuss this with you in line with the output needed for the role.
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