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Operations executive - hospitality and events

Knowle (West Midlands)
Henley Executive
Operations executive
Posted: 26 June
Offer description

Job Title: Operations Executive - Hospitality and Events
Location: Knowle, Solihull
Hours: Full-time, 37.5 hours per week
Salary: £32,000, depending on experience

Are you a dynamic and organised individual with a passion for hospitality, sales, and event management? Our client is looking for a Operations Executive to join their team and take charge of a newly created role that brings together bar management, administration, sales, and events coordination.

This is a fantastic opportunity to play a pivotal part in the day-to-day running and future growth of our clubhouse. The successful candidate will streamline operations, enhance customer engagement, and drive sales and event opportunities.

Key Responsibilities:

Bar Management:

Oversee ordering and stock management using the EPOS system
Conduct regular stocktaking (previously outsourced)
Recruit, onboard, and train bar staff
Handle banking, financial reconciliation, and till audits
Administrative & Reception Duties:

Provide general administrative support to the club
Manage reception tasks and be a key point of contact for visitors and members
Sales & Events Coordination:

Proactively engage with members and potential clients to increase sales opportunities
Plan, coordinate, and execute a range of club events
Drive overall club progression through innovative initiatives and customer-focused activities
To be considered for the position you will need to demonstrate the following experience:

Previous experience in hospitality or bar management
Strong administrative and organisational skills
Sales-oriented with excellent customer service abilities
Experience in event planning and coordination is highly desirable
Confident using EPOS or similar inventory systems
Excellent communication and leadership qualities
Experience of Saas Administration Systems such as Xero Accounts or CRM systems.
This is a fantastic opportunity to make a meaningful impact and help shape the future of our clubhouse.

Please send your CV outlining your suitability for the role in application.

** Please include current Address/Location within your CV or application. Applications without location may not be considered and those with locations will be prioritised. If you are looking to relocate then please state this along with your current location

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