We are looking for an individual to support the credit control function within the Underwriting Support Services department, ensuring that premiums are received promptly in accordance with contractual terms and expected income.
What You’ll Be Doing
* Support the timely collection of premiums by liaising with brokers and coverholders, documenting all communications within core systems, and maintaining follow‑up diaries.
* Investigate written versus signed variances through reconciliation of written and settled bordereaux to identify outstanding declarations or data discrepancies.
* Collaborate with underwriting teams to address and resolve issues related to problem accounts and participate in credit control meetings with brokers and coverholders where required.
* Monitor and resolve bureau signing rejections by coordinating with relevant internal and external stakeholders.
* Assist in reconciling and allocating direct settlements, ensuring accurate processing of technical transactions within core systems.
* Prepare and submit LPANs to Xchanging for Syndicate 3000 direct‑settled funds.
* Work both independently and as part of a team to meet agreed performance targets and KPIs.
Qualifications
Essential:
* Strong willingness to learn and develop within a credit control environment (no prior experience required; full training provided).
* Excellent communication and organisational skills.
* Demonstrable numerical aptitude and analytical capability.
Preferred:
* Experience within credit control, finance, or similar account‑related roles.
* Exposure to the London insurance market.
* Understanding of delegated authority business (binders, lineslips, consortia).
* Familiarity with Lloyd’s premium processing — EDI messaging, IMR, LPAN submissions (training available).
Benefits
* Competitive starting salary, annual bonus and a strong benefits package.
* 25 days paid holiday plus Bank Holidays, with opportunity to buy/sell extra leave.
* Company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan and other benefits.
* Countless opportunities to learn new skills and advance your career with support from the company.
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful.
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