Job Description
Motor Claims Handler – Leeds
If you’re handling motor claims day in, day out, you’ll know how quickly it can become repetitive.
This role gives you a bit more breadth.
Motor is still the core, but you’ll also pick up exposure to liability, property and transit claims — and be trusted to manage them properly rather than just process them.
You’ll be responsible for managing a caseload of claims from start to finish, including:
* Handling predominantly motor claims, with exposure to EL/PL, property and transit
* Reviewing policy coverage and assessing liability
* Speaking directly with clients, insurers and internal teams
* Keeping claims progressing through good diary management
* Producing clear updates and reports
* Attending site visits where required
* Working on Acturis (or picking it up quickly)
You’ll likely have:
* Experience across motor and either property or liability claims
* A good understanding of claims processes and policy interpretation
* Strong communication skills with clients and insurers
* Attention to detail and good organisation
* A proactive approach — someone who keeps things moving without being chased
CII / CILA progress is useful, but not essential.
* A broader caseload than most motor-focused roles
* Genuine responsibility for your own claims
* Client interaction, not just internal processing
* A stable, supportive team environment
You’ll have a strong background in motor claims, ideally with some exposure to property or liability, and be comfortable managing claims through to resolution. A solid understanding of policy wordings, liability and client handling is essential.
This role offers the chance to step into a broader position within a growing business, with a competitive salary and genuine opportunity to build on your technical experience.