Salary: £40,000 - 70,000 per year Requirements: Strong experience with AI and machine learning technologies Proficient in programming languages such as Python, Java, or similar Experience with cloud services, particularly Google Cloud Platform Familiarity with contact center technologies and CCaaS solutions Strong problem-solving skills and ability to work collaboratively in a team Excellent communication skills, both verbal and written Bachelors degree in Computer Science, Engineering, or related field Minimum of 5 years of relevant experience in software development or engineering Responsibilities: Design and implement AI solutions for the Digital Customer Contact product suite Collaborate with cross-functional teams to integrate the Google CCaaS platform Support the evolution of in-house systems and cloud-native services Troubleshoot and resolve technical issues related to AI integration Provide mentorship and guidance to junior engineers on the team Document technical specifications and processes clearly and thoroughly Technologies: AI Cloud Excel Support Java Machine Learning Python More: We are looking for a Senior CCAI Engineer for a 12-month fixed-term contract. This is a remote opportunity, allowing you to work from anywhere. You will play a key role in transforming our Digital Customer Contact product suite by integrating advancements in AI technology. We foster a collaborative environment to ensure our teams can innovate and excel in delivering top-notch solutions. last updated 14 week of 2026