Your Aramark journey starts here!
Are you looking to work in a fun but busy environment as part of a team delivering service and to an array of customers? Are you looking for a challenge on a flexible basis? Want to join a cracking team and a business that has opportunities across the UK? If the answer is yes, then read on. We are currently recruiting for a Combined Mess Manager to be a part of our integral team in Kinloss Barracks, IV36 3UH
What's in it for you...
⦁ Yearly salary of £24511.97 (£11.74 per hour)
⦁ Full time! 40 hours a week, usually Monday – Friday but some occasional weekend work will be required due to functions etc.
⦁ Life insurance
⦁ Free parking
⦁ Discounted meals when on shift
⦁ Pension contribution
⦁ Cycle 2 Work scheme
⦁ Refer a friend scheme
⦁ Love2Shop discounts
⦁ You will also be joining a great team, with fabulous career prospect and could lead to all sorts of opportunities – we LOVE to promote from within!
⦁ As we are passionate about developing our people from within, great training is provided, we do not look for experience, we need a good attitude and the willingness to learn.
What you'll be doing
Operational Delivery
⦁ Maintain compliance with legislative client, mess and company policies
⦁ Manage the Mess and Hotel Services as defined in the Contract
⦁ Champion excellent customer service and effectively implement all customer communication tools provided by Marketing in order to build sales
⦁ Carry out regular staff meetings and feedback sessions
⦁ Communicate regularly with PMC or Mess representatives as agreed
⦁ Ensure all daily paper / computer work is complete and that inventories and statistical reports are completed correctly and at the right time.
⦁ Ensure that the Mess Accommodation and public areas are maintained to a high standard in line with the contract
⦁ Ensure all client hospitality is delivered to the correct standard and look to upsell and increase revenue
⦁ Arrange Accommodation for all permanent and visiting SNCO/Officers.
⦁ Communicate any onsite client changes with Line Manager
⦁ Identify any additional opportunites for best practice and discuss with Line Manager
⦁ Maintain a daily register of all meals taken in the mess and complete al necessary documentation required by the mess accountant, General Manager and.
Compliance
⦁ Knowledge of all applicable policies
⦁ Ensure strict compliance with Aramark Hygiene and Safety requirements
⦁ Analyse and Manage all unit costs
⦁ Food Wastage is recorded
Finance
⦁ Ensure Timesheets are compiled and checked for accuracy
⦁ Complete Labour Schedules within the labour budget
⦁ Maintain Compliance with company and client accounting policies and procedures
Team Management
⦁ Line management, scheduling and performance management of Team
⦁ Ensure Team Members receive appropriate training to company policies; legal and health and safety requirements
⦁ Champion a training culture within the team to ensure succession planning
⦁ Oversee the performance evaluation process for staff on site to ensure this is conducted in a timely manner and based on agreed objectives and targets
⦁ Plan and lead team management meetings and daily briefings
Health and Safety
⦁ Ensure workpacks and staff training records are maintained as per company policy.
⦁ Ensure that any equipment issues that may result in causing risk to staff or client and customers are reported to the health and safety helpline.
⦁ Raise any issues with clients to line managers to ensure clients resolve the matter.
⦁ Ensure that all food diaries on site are checked and actions taken as appropiate.
⦁ Ensure HSE incidents are reported and investigated with relevant reviews of working procedures
⦁ Maintain up to date training records for all embers of your team
⦁ Ensuring statuatory compliance to current legislation and company policies
⦁ Ensure COSHH Regulations are implemented
⦁ Ensure Risk assessments are undertaken and reviewed as per company policy
Qualifications and Experience
* Previous management experience in the food services or retail industry
* A successful DBS check will also be required
⦁ PC skills (Word, Excel, Powerpoint)
⦁ Fully confident with bespoke software applications
⦁ Ability and full confidence in producing reports across all areas of the business
⦁ Excellent numeracy skills; strong written and verbal skills
⦁ Food Hygiene Certificate Level 3 – desirable but not essential as training is provided
⦁ Knowledge of applicable health and safety legislation
Leadership
⦁ Self motivated and flexible, be able to adapt to certain situations
⦁ Ownership and accountability – makes decisions to resolve immediate issues
⦁ Excellent communication and integrity skills required
⦁ Be a confident leader – be able to problem solve and lead the team
⦁ Ability to provide feedback
People
⦁ Customer focused – communicates well with all types of customers
⦁ Be approachable and have excellent negotiation skills
⦁ Cooperative and supportive of others
⦁ Team worker/ability to manage multiple teams and delegate
⦁ Able to prioritize tasks and also multitask
⦁ Build & Maintain Customer and Supplier relations
Behaviours/Attitudes
⦁ Positive attitude and enthusiastic, even when under pressure
⦁ Coordination skills
⦁ Speed and diligence with the ability to meet deadlines
⦁ Willingness to learn
⦁ Empathetic – resolves team members or customers concerns
⦁ Works quickly and accurately with an attention to detail
⦁ Tact and diplomacy
Financial Accumen
⦁ Understanding of catering finances such as costing, production, yields, wastage, as well as employee schedules and payroll budgeting
Ability to maintain a variety of operating and general records and to prepare reports for client presentation
About Aramark
Northern Europe - Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
Northern Europe - About Aramark
Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here at
All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer.