Office Manager - Legal JOB DESCRIPTION Job Title: Office Manager - Legal Location: Norwich, Office Based Salary: £37,000 - £42,000 per annum depending on skills and experience Job Type: Full-time, Permanent About Broadstone Legal: At Broadstone Legal, we pride ourselves on offering exceptional legal services with a modern, client-focused approach. As a dynamic and growing firm, we are committed to building a strong operational backbone that will support our next stage of growth. We are now seeking a talented and driven Practice Manager to join us at an exciting time in our journey. About the Role: This is a broad, pivotal role at the heart of our operations. You will be responsible for the day-to-day management of the firm’s infrastructure, with particular emphasis on operations, risk and compliance, finance, and strategic project implementation. We are looking for someone who is proactive, commercially astute, and highly organised. As the firm evolves, so too will this role — offering significant opportunity for development and progression. Key Responsibilities Operational Management: • Oversee the daily administrative operations of Broadstone Legal, ensuring smooth and efficient functioning. • Develop and implement policies, procedures, and best practices to optimise workflows and enhance efficiency. • Coordinate and manage office resources, including facilities, technology, and supplies. • Monitor compliance with regulatory and legal standards to ensure all operations meet industry requirements. • Manage supplier and service provider relationships (IT, facilities, telecoms, etc.). Risk & Compliance: • Maintain and develop risk management and compliance frameworks. • Ensure the firm meets all regulatory requirements with Director assistance. • Support with the preparation and submission of compliance reports and audits. Finance: • Ensure accounts comply with Solicitors Accounts Rules (SARs) – this can be taught as part of the role if no prior knowledge. This includes ensuring that client money is handled in accordance with SRA guidelines, maintaining separate ledgers for client and office funds, prompt banking of client funds, regular reconciliations, and accurate record-keeping to prevent misuse or errors. • Oversee day-to-day financial operations including supplier payments, billing processes, and cashflow monitoring. • Support budgeting, forecasting, and financial reporting alongside external accountants where needed. • Ensure timely financial compliance and help monitor profitability metrics. Strategic Support: • Work closely with the Directors to deliver key projects aimed at driving business growth and operational maturity. • Lead initiatives related to technology adoption, process re-engineering, and best practice frameworks. • Assist with HR administration, recruitment support, and staff onboarding processes. What We’re Looking For: • Previous experience in an Office Manager, Operations Manager, or similar management role. • Strong organisational, project management, and problem-solving skills. • Knowledge of operational finance processes (prior accounting qualification not required). • Understanding of compliance/risk management frameworks in professional services. • Comfortable working autonomously in a small but growing team. • Excellent interpersonal skills and a hands-on approach. • A mindset focused on continuous improvement and scalable growth. Why join Broadstone Legal? • Opportunity to work with a team of dedicated legal professionals in a collaborative environment. • Competitive salary and benefits package tailored to industry standards. • Access to professional development programs and opportunities for career growth. • A chance to play a key role in shaping the future of a forward-thinking legal practice. Application Process: To apply for the Practice Manager position at Broadstone Legal, please submit the following: • A detailed CV highlighting your relevant skills and experience. • A cover letter explaining why you are the ideal candidate for this role. • Contact information for two professional references. The deadline for submissions is 18th July 2025. Equal Opportunity Employer: Broadstone Legal is an equal opportunity employer and values diversity in the workplace. We encourage candidates of all backgrounds and experiences to apply. Please click FAST APPLY to submit your CV for this role. Candidates with the experience in a law firm or legal department setting with relevant job titles of: Admin Manager, Administrative Manager, Operations Manager, Operations Supervisor, People Management, Line Manager may also be considered for this role.