We are seeking an experienced Customer Onboarding & Due Diligence Officer to support the implementation and ongoing enhancement of the Customer Due Diligence (CDD) and Ongoing Due Diligence (ODD) framework within a global bank, This role plays a critical part in managing customer onboarding and lifecycle activities across multiple business lines within the EMEA Division.
You will work closely with stakeholders across Global Banking, Global Markets, and Global Asset Services (UK), acting as a trusted point of contact on AML matters while ensuring compliance with regulatory and internal requirements.
Contract: 12 months
Day Rate: £220 PAYE
Hybrid working
Location: The City
Key Responsibilities:
* Support the continued enhancement and effective operation of the Branch CDD and ODD framework across GBU, GMU, and GAS UK client populations.
* Conduct CDD and ODD reviews for a broad range of client types, including bilateral and syndicated loan borrowers, funds, banks, and other financial institutions, in line with risk assessments, regulatory obligations, and internal policies.
* Act as a key liaison with Front Office teams, providing timely, accurate guidance on CDD, ODD, and AML requirements and serving as a first point of contact for GBU and GMU stakeholders.
* Monitor the ODD pipeline, manage overdue reviews, and produce monthly management reporting.
* Perform daily batch uploads and screening of customers, directors, shareholders, UBOs, and payees via WorldCheck One, including investigation and clearance of alerts.
* Review daily screening results using WorldCheck One and LexisNexis Bridger.
* Maintain and update screening lists within the K2 Customer Onboarding Portal.
* Conduct ad-hoc due diligence checks on payees and other entities as required.
* Contribute to the ongoing maintenance and enhancement of AML procedures and documentation to reflect evolving regulatory requirements.
* Undertake additional tasks as requested by the Head of Customer Onboarding or General Manager.
Skills, Experience & Qualifications:
* Minimum 3 years’ experience in customer onboarding, CDD, and AML within financial services.
* Strong understanding of regulatory and compliance requirements, including AML and financial crime controls.
* Proven experience reviewing complex ownership structures, including SPVs, trusts, funds, partnerships, foundations, and multi-jurisdictional entities.
* Hands-on experience with WorldCheck One and/or LexisNexis Bridger is highly desirable.
* Proficient in Microsoft Office, with strong working knowledge of SharePoint.