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Customer service advisors

Manchester
hays-gcj-v4-pd-online
Customer service advisor
Posted: 24 November
Offer description

Customer Service AdvisorLocation: Manchester Full-Time | Permanent 25K to 26KHours: 0830 to 1730Hybrid – 3 days office and 2 days WFH
Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced environment where every interaction matters? We’re looking for a Customer Service Advisor to be the friendly, professional voice of our business—helping customers, solving problems, and making a real impact every day.What You’ll Be Doing
1. Handling customer enquiries via phone, email, and live chat with accuracy and care
2. Processing orders and bookings efficiently, ensuring all details are correct
3. Meeting call handling targets and responding promptly to all queries
4. Maintaining up-to-date customer records and followingpany procedures
5. Ensuring customer satisfaction by adhering to safety and service standards
6. Collaborating with your team and seeking opportunities for personal growth
What We’re Looking For
7. A customer-focused problem solver with a positive attitude
8. Experience of handling inbound enquiries or live chat
9. Strong organisational skills and the ability to prioritise effectively
10. Clear, confidentmunication and a results-driven mindset
11. A team player who builds great relationships with colleagues and customers
Why Join Us?We offer a supportive team environment, opportunities for development, and the chance to be part of apany that values service excellence. If you’re ready to take the next step in your customer service career, we’d love to see your CV!
#LI-DNI
#4742248 - Leah Lockley

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