Sales Administrator / Order Processor Location: Rainham, Essex Salary: £28,000 - £30,000 per annum Hours: Monday to Friday 8:30am - 5:30pm Benefits: 17 days annual leave (increasing with service) Bank Holidays and Christmas Closure, pension scheme, on-site parking and discretionary bonus after 1 year service. Are you a proactive and detail-oriented Sales Administrator / Order Processor looking for your next career move? Join a well-established and reputable company in Rainham, Essex, where your skills will be valued and your career nurtured. What You'll Be Doing: Delivering exceptional customer service via phone and email, handling enquiries and resolving queries Building and maintaining strong relationships with both new and existing customers Preparing accurate quotations and processing customer orders efficiently Offering suitable alternatives for out-of-stock items and keeping customers informed of delivery updates Coordinating with internal departments including Accounts, Purchasing, and Transport to ensure smooth operations Monitoring customer credit limits and liaising with the accounts team as neededWhat We're Looking For: Proven experience in a similar Sales Administration or Order Processing role Excellent organisational skills and the ability to manage multiple tasks simultaneously Strong communication skills and a customer-first mindsetOffice Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website