Arvato Birmingham, England, United Kingdom
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Location: Birmingham, England, United Kingdom
Posted: 6 days ago | Be among the first 25 applicants
Job Details
Hours: 40 hours per week, rotating 6.00am-2.00pm / 2.00pm-10.00pm shift pattern
Salary: £34,068.06
Reporting to: Operations Manager
As an Operations Supervisor, you will oversee and coordinate your team to ensure smooth and efficient operation.
Your Tasks
* Leading and managing the team to achieve and exceed SLAs
* Distributing work orders and managing workload
* Planning daily business activities and implementing processes
* Being the first point of contact for process and technical faults
* Identifying issues and initiating corrective measures
* Ensuring SLA compliance
* Working with SAP system
* Participating in resource planning
* Creating and evaluating reports
* Maintaining quality and service standards
* People management activities
Your Profile
* Experience with computerized systems
* Experience in temperature-controlled environments (advantage)
* Reliability, good time management, and organization skills
* Excellent communication skills
* Strong numerical and record-keeping skills
* Attention to detail
* Ownership of issues from start to finish
* Customer focus
We Offer
* 25 days annual leave plus 8 bank holidays, with options to purchase more
* Pension contribution
* Life assurance (4x salary)
* Employee Assistance Programme
* Employee Discount Scheme
* Free parking
Additional Information
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Logistics, Supply Chain
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