Job Advert
Job Title:
NHS Lothian, Digital & IT, Network Operations Engineer
Vacancy Details:
Grade: Band 5
Contract: Permanent
Hours: 37.5 hours per week, working Monday to Friday, with flexibility between the hours of 8am and 5pm.
Location: Based at the Western General Hospital, Edinburgh though will require travel throughout the Lothian area.
Salary: £26,104 - £32,915 per annum. Placement on salary scale is dependent on confirmation of previous relevant NHS service.
Key requirements:
This is an excellent opportunity to work as part of a dedicated network operations team, ensuring high standards of network performance and resilience through active monitoring, installation, documentation and design of a wide range of networking technologies, both wired and wireless. All of which underpin the boards patient-centric care services across the region.
Key Responsibilities
1. Work as part of the Digital and IT Network Operations Team to ensure a consistent, high-quality service is delivered.
2. Maintaining product specific network infrastructure, for example Cisco access layer switching, core routing and wireless access points.
3. Maintaining up to date knowledge of the current wired and wireless network technologies and technology trends to maintain awareness for digital operations.
4. Design new wired and wireless infrastructure for new builds or redevelopments of existing buildings all of which are varying construction types.
5. Ensuring all systems have appropriate security controls in place.
6. Create network operational documentation and procedures related to work area and complete requests in accordance with policy and procedure requirements.
What we are looking for:
7. Knowledge of networks and/or infrastructure (protocols, design concepts, access control, resiliency)
8. Knowledge of network infrastructure technologies (routing, switching, wireless, varying ISP circuit provisions)
9. Experience of network infrastructure tools (monitoring, configuration, performance testing)
10. Decision-making and problem-solving skills.
11. Ability to keep calm during potentially stressful situations.
12. A genuine curiosity and willingness to learn new skills and research new ideas.
13. Verbal and written communication skills to technical and non-technical audiences of various levels in the organisation.
14. Experience establishing and maintaining effective working relationships throughout the organisation
15. Strong customer service skills, excellent organisational skills, with the ability to work on a wide range of issues.
16. Understand IT operational support frameworks including incident management and service level agreements.
17. Be positive, empathetic, enthusiastic, and confident to represent the Digital and IT Operations and infrastructure, along with NHS Lothian Values.
What we offer
18. A multifaceted job with a high degree of responsibility.
19. Support for professional development.
20. A competitive salary and benefits.
21. Flexible working.
22. Annual Leave: 35 days leave (rising to 41) pro-rata
23. enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme
24. NHS discounts on goods and services
Before applying applicants should ensure they meet the essential criteria in the Job Specification document
Further information: