A Design and Transition Manager is being sought at the start of a journey as our customer continue to transition to a Group IT function. This is a newly created position to be moulded by successful applicant. The successful candidate will be responsible for overseeing technology transitions and managing design projects.
Client Details
Our client is a well-established industrial and manufacturing company based in Gloucestershire. They are a large, international organisation with a workforce of over 7,500 employees globally. The company is known for its commitment to innovation and its state-of-the-art technology solutions.
Description
1. Accountable for establishing, documenting, and publicising the Service Design & Transition processes and strategy, which will include the Service Design Package & Service Level packages.
2. Ensure the proposed solutions fit within the IT Operating model and IT Strategy.
3. Guarantee all acceptance criteria and Go Live requirements have been met ensuring a seamless delivery into live operations.
4. Provide Service Designs in the form of high to low-level Service Designs documenting and discussing with the relevant Service Owners or delegates what is required to deliver, operate, and manage the services to be consumed by the customer.
5. Design and document how services and solutions will be monitored, maintained, and reported against, including wha...