Join our team as a Key Account Manager (KAM) for the Aerospace Global Account Program at Kuehne+Nagel. In this role, you will manage key customer relationships and drive business development within the Aerospace sector. This position offers a unique opportunity to lead strategic initiatives and collaborate across multiple Kuehne+Nagel services to deliver innovative solutions to clients.
Your Role
The Key Account Manager (KAM) is responsible for managing the entire commercial customer journey, including relationship management and business development activities for a dedicated portfolio of accounts. You will qualify account intelligence, translate this into actionable business targets, and ensure these are incorporated into an evolving customer strategy. Building strong, direct relationships with key customer stakeholders and managing account activities in line with Kuehne+Nagel’s Key Account Program guidelines are essential.
Your Responsibilities
* Manage key accounts according to targets and guidelines, identifying customer needs and promoting Kuehne+Nagel’s services.
* Develop a deep understanding of the customer's business model, decision-making processes, and competitive environment.
* Negotiate rates and service contracts, ensuring all commercial requirements are documented.
* Maintain up-to-date information in Kuehne+Nagel’s sales management systems.
* Monitor and report on KPIs such as pipeline activity, financials, and consulting activities.
* Lead structured review sessions with customers to assess strategies and operational performance.
* Drive continuous improvement, innovation, and operational excellence in collaboration with internal stakeholders and customers.
Your Skills and Experiences
* Bachelor’s degree in International Studies, Business, Engineering, or related field; Master’s in Supply Chain preferred.
* Minimum of 6 years of broad sales experience, ideally in the aerospace sector.
* Strong understanding of supply chain logistics (air, sea, road).
* Proven success in business development, consultative selling, and up/cross-selling.
* Skilled in negotiation, persuasion, and stakeholder management. Experience managing global and virtual teams is a plus.
* Fluent in English; German language skills are a plus.
* Willingness to travel.
Good Reasons to Join
Kuehne+Nagel, with over 80,000 employees across more than 1,300 locations in over 100 countries, is a leading logistics service provider. We value diversity and equal opportunities, fostering a culture of respect and innovation. We believe in the power of diverse teams and are inspired by our people. If you are inspired by this vision, we look forward to meeting you!
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