£26,500 basic salary + potential quarterly bonus based on performance + supportive culture + genuine career growth + great perks!
Were one of the UKs leading Life Insurance Brokers, and were on the hunt for passionate and friendly people to join our Retention Support team. Think meaningful conversations, a supportive team, and the chance to genuinely change lives by helping families stay protected.
Weve featured in the Sunday Times Best Companies to Work For list, and our Trustpilot reviews speak for themselves! But dont just take our word for it, go ahead, check us out!
Provisional Start: ASAP
Based in: Milton Keynes
Working Pattern: Monday to Friday, 9am 6pm
What youll be doing:
1. Reach out to families whose Life Insurance policies are at risk of lapsing, understand their situation, and help them stay protected.
2. Work closely with insurers to identify the reason for the lapse and find the best solution for each customer.
3. Manage your diary and workload confidently, taking ownership of your day while collaborating with your team toward shared goals.
4. Use our dialler system to contact clients, keep accurate records, and ensure every conversation adds value.
5. Communicate clearly, empathetically, and professionally. Build rapport and trust with customers and colleagues alike.
6. Share ideas and feedback to improve processe...