The Role
An established manufacturing and logistics business based in Droitwich Spa is seeking an Order Management Support professional to join their small, friendly team on a temporary ongoing basis, with the potential to become permanent.
The role supports the end-to-end order management process, working closely with warehouse, transport and customer service teams to ensure orders are delivered on time and in full.
Key Responsibilities
1. Raising and processing sales orders on the internal system
2. Checking stock levels and ordering new stock when required
3. Liaising with warehouse teams regarding deliveries and stock movements
4. Booking transport for UK and European shipments
5. Communicating order progress with internal depots and customers
6. Raising invoices and supporting order documentation
7. Preparing customs paperwork for stock transfers
Candidate Requirements
8. Strong organisational skills with excellent attention to detail
9. Confident communication skills and ability to liaise across departments
10. Good IT skills; experience with ERP systems such as SAP beneficial but not essential (full training provided)
11. Proactive, reliable and able to manage multiple tasks
12. Full UK driving licence required (free on-site parking available)
Working Environment
13. Small, supportive team of five
14. Office-based role within a warehouse setting
15. Friendly and collaborative working culture