An exciting opportunity has arisen to join our Sales & Marketing team to support the Head of Marketing & Product in the management of the Society’s savings and mortgage product proposition.
Salary: £22,200 per annum.
Location: Head Office, Tipton, this is an office-based role, we offer hybrid working following successful completion of training and probationary period.
Hours: Full-time position working 35 hours per week.
Key accountabilities
* Strong attention to detail to create product collateral, including but not limited to, product sign off sheets, product literature, website pages, external communications.
* External distribution of the Society’s lending criteria.
* Administration of the Society’s internal product systems, including upload of products on the system.
* Ongoing product market analysis, proactively recommending areas for improvement in the Society’s products.
* Commitment to speed to market, targeting a speed to market within 72 hours of recommendation to live.
* Creation of product and criteria related financial promotions.
* Ensure compliance with regulation and internal processes.
* Observe and recommend opportunities to enhance the Society’s offering.
* Provide high quality administration service with product changes including preparation and reprinting of literature.
* Ensure all relevant departments and branches have a sufficient supply of compliant product literature.
* Ensure the Society’s website is kept up to date with product information.
* Provide sourcing companies with timely updates to changes of the Society’s products and products are accurately reflected.
* Assist in preparing for meetings, including preparing and issuing minutes or reports.
* Creation, and sending, of monthly regulatory mailings.
* Ensure products are displayed accurately across sourcing platforms.
* Assist in completing product research to remain competitive and support new entries to market.
* To assist in the development of products.
* To efficiently complete product set up processes.
* General administrative duties, including answering the telephone, photocopying, scanning and printing.
* Organise and attend out of hours marketing events/sponsorship events.
* Ad-hoc projects and tasks as required by the Head of Marketing & Product, or any member of the Senior Leadership team (SLT).
Requirements for this role
* Excellent listening, written and verbal communication skills.
* Strong attention to detail.
* Excellent administrative skills, and PC skills, covering Microsoft Office suite of products.
* Able to follow and work to procedures and instructions to produce accurate and thorough work.
* Able to work as part of a team and contribute to the team effort and objectives.
* Ability to provide excellent customer service and to embrace the Society’s values.
* Excellent time keeping and attendance.
* Able to adopt flexible working patterns, to ensure all Society deadlines are met, and to meet any out of hours requirements e.g. to attend sponsorship/marketing events.
* Organisation and workload management/prioritisation skills.
* A good knowledge of mortgage and savings products is desirable but not essential.
Qualifications and experience
* Minimum of 5 GCSE’s at grades 9-4 (or A-C or equivalent), including Maths and English.
* 2 A-Levels at grades A to C (or equivalent).
* Experience of working in a busy office environment.
* Experience of working in the Financial Services market
* Experience of working within a product role.
Why join us at The Tipton?
Located in the heart of the Black Country, here at the Tipton & Coseley Building Society we’ve created a working environment where employees can pursue worthwhile and rewarding careers, where creativity and productivity are encouraged, recognised and valued.
Our head office is based in the heart of Tipton, with local amenities including a local park and canal suitable for lunch time walks, food vendors nearby and a local train station connecting to nearby city centres including Wolverhampton and Birmingham.
Being a smaller building society, you will have access to all decision makers. Our open and approachable stance means you will cross paths with senior team members daily and your thoughts, recommendations and ways of thinking differently will be respected and considered.
Other benefits include:
* 25 days’ annual leave plus public bank holidays
* Staff annual discretionary bonus scheme
* Pension contribution
* Life assurance of 4 x basic salary
* Permanent Health Insurance*
* Access to internal Mental Health First Aiders
* Access to a wellbeing hub and employee assistance programme
* Benefit Hub subscription: giving access to a wide range of discounts across many different sectors
* Volunteering opportunities
* Free parking
*Access is subject to length of service requirement.
Applications: If you would like to apply, please submit your full CV with a covering letter indicating your suitability for the role by close of business on Tuesday 21 May 2024.
Tipton & Coseley Building Society is proud to be an equal opportunity employer. We are firmly committed to creating and maintaining a diverse and inclusive workplace in which all employees are valued, respected, safe, supported, and listened to without judgement or prejudice. We celebrate difference and encourage everyone to join us and be themselves at work. Please let us know if you need reasonable adjustments for any part of the recruitment process and we will be happy to assist.
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