Are you a detail-oriented project manager with a passion for safety, compliance, and customer satisfaction? We’re looking for a Recall Program Coordinator to join our dynamic team in Dunton for a 7-month contract. This high-profile role is critical in launching and managing Field Service Actions across Europe. Key Responsibilities: • Develop cost-effective dealer repair strategies for vehicle concerns. • Create and manage Dealer Bulletins, Service Instructions, and Customer Letters. • Set up affected vehicle populations in PTS, GRID, and GCAMP systems. • Collaborate closely with the Office of General Counsel and translation agencies. • Liaise with Market Surveillance Authorities and regulatory bodies across Europe. • Coordinate with National Sales Companies, Global Offices, and Supply Chain Management. • Work with Public Affairs, Customer Experience Teams, and Customer Contact Centres. • Participate in the Government Enquiry Review Committee and Critical Concern Review Group. • Provide recall status updates and present to senior management teams. • Manage customer letter distribution through mailing agencies. • Ensure compliance with audit requirements and maintain accurate departmental records. Skills & Experience Required: • Proven experience coordinating recalls or service programs. • Strong interpersonal and communication skills. • Proficiency in Microsoft Excel, Word, and PowerPoint. • Excellent analytical and multitasking abilities. • Ability to manage multiple programs under pressure and tight deadlines. Ready to make a difference? Apply now and help shape the future of vehicle safety and customer care.