Service Charge & Rents Officer - Norfolk
Salary: £39,330
Contract: Permanent
Working Pattern: Full-time (37 hours)
Location: Norfolk (Hybrid working available)
We are recruiting for a Service Charge & Rents Officer to join a busy and supportive housing team in Norfolk.
The Role
This position plays a vital role in delivering accurate and transparent service charge and rent services to residents, working across a portfolio of over 7,000 homes.
Key Duties
- Administering service charge billing, calculation, and reconciliation
- Supporting rent setting and charge application processes
- Managing relationships with managing agents and scrutinising costs
- Ensuring compliance with housing legislation and regulatory requirements
- Responding to resident queries and resolving disputes
- Supporting continuous improvement across systems and processes
About You
- Experience in service charges, rents, or housing finance
- Understanding of leasehold management and housing regulations
- Strong numerical and analytical skills
- Excellent communication and customer service abilities
What's on Offer
- Salary of £39,330
- Permanent role with long‑term stability
- Hybrid working arrangements
- A great opportunity to develop within a specialist housing function
Apply / Contact
For more information or to apply, please contact:
George Westhead
📧 (email removed)
📞 (phone number removed)
