Company: Step Change Outsourcing 'A Sunday Times Top 100 Company'
Incorporated: 2009
Location: Stevenage, Herts
Job Title: Reporting Executive
The role
We are seeking a detail-oriented and proactive Reporting Executive to join our team. This role involves creating, maintaining, and automating business critical reports using tools such as Excel, SQL, and Python. The Reporting Executive will play a key role in providing timely, accurate, and actionable insights to both internal stakeholders and external clients.
You must be a self-motivated individual who is eager to not only deliver high-quality reports but also innovate and improve reporting processes. This role suits someone who enjoys working with data, thrives on problem solving, and is passionate about leveraging technology to drive operational excellence.
Key Responsibilities:
· Develop, run, and maintain operational and client facing reports to support day-to-day business operations.
· Use Excel, SQL, and Python to extract, transform, and analyse data from multiple sources.
· Ensure reports are accurate, consistent, and delivered to stakeholders and clients on schedule.
· Identify opportunities to automate existing reporting processes to increase efficiency and reduce manual effort.
· Work with internal teams to understand reporting requirements and deliver solutions aligned with business needs.
· Create clear documentation for reporting processes and ensure knowledge transfer within the team.
· Maintain a high level of confidentiality and data integrity in all reporting activities.
What's in it for you?
· Working for a Sunday Times Top 100 Company
· Salary £27,261.28 and bonus (up to £150 per quarter for achieving objectives)
· Profit Share scheme – you automatically enrol for a share of the company's annual profit
· BT & EE discount
· 28 days annual leave entitlement
· Pension contribution
· Career development
Skills and Experience:
Essential
· Intermediate skilled in MS Excel
· Experience in using SQL
· Strong analytical skills – be able to analyse and interrogate data and reports and make appropriate recommendations
· Strong attention to detail and proficient in dealing with numbers
· Excellent problem-solving skills - ability to define and deliver continuous improvement initiatives, performance enhancements and overcome barriers to success
· Organised and able to prioritise multiple tasks at once
· Excellent written and verbal communication skills
· Ability to listen and consider all requests with an open mind with a solutions-based mentality
· Have a flexible approach to be agile and make changes quickly and effectively
· Ability to use your own initiative and be proactive
· Be willing to adapt and take on new challenges and be driven to continually learn and improve
Desirable
· Ability to use Python, Power BI or any other database programming languages.
· Previous experience of working in a high-performance environment is desirable but not essential
· Previous experience of working in an outbound contact centre is desirable but not essential
· Business Information analyst qualification or related experience is desirable
This role is a full-time office-based position, 40 hours per week. Mon-Thurs 08:45-18:15, Fri 08:45-15:45.